Delberta Melo
Flagstaff
Summary
As a Zumba Fitness Instructor, I fostered engagement through customized choreography, promoting participant satisfaction and retention. Experienced with creating engaging and effective Zumba routines. Utilizes motivational coaching techniques to inspire and energize participants. Track record of fostering positive, inclusive class environment that enhances physical fitness and well-being.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Packer
Joy Cone Company
01.2017 - Current
- Operated packaging machinery to ensure efficient production of ice cream cones.
- Conducted quality checks on finished products to maintain high standards.
- Collaborated with team members to streamline packaging processes and reduce downtime.
- Trained new employees on safety protocols and operational procedures.
- Coordinated with supervisors to resolve issues quickly, minimizing disruptions in operations.
Zumba Fitness Instructor
Zumba Home Office, USA
08.2011 - Current
- Developed and led engaging Zumba classes for diverse groups, enhancing participant enjoyment and retention.
- Created customized choreography to accommodate varying fitness levels, ensuring accessibility for all participants.
- Implemented feedback mechanisms to refine class offerings and improve overall participant satisfaction.
- Trained and mentored new instructors on best practices in teaching techniques and class management strategies.
Patient Relations Representative
North Country HealthCare
03.2020 - 07.2022
- Facilitated effective communication between patients and healthcare providers to enhance satisfaction.
- Resolved patient inquiries and concerns promptly, ensuring a positive experience.
- Managed patient inquiries, scheduling appointments, and maintaining accurate records with attention to detail.
- Recommended service improvements to minimize recurring patient issues and complaints.
- Maintained strict confidentiality of patient information in accordance with HIPAA regulations, preserving trust between patients and providers.
Education
Associate of General Studies - Science
Coconino Community College
Flagstaff06-2023
High School Diploma -
Coconino High School
Flagstaff06-2010
Skills
- Attention to detail
- Safety protocols/ awareness
- Choreography expertise
- Group instruction
- Injury prevention
- Social media promotion
- Engaging personality
- Strong communication skills
- Teaching methods
Certification
- AFAA Certified Group Fitness Instructor, Athletics and Fitness Association of America, 2025 - Current.
- Licensed Zumba Fitness Instructor, Zumba basic and Zumba Tonig, Zumba Fitness, LLC, 2011-Current.
- CPR Certified, 2025-Current
Timeline
Patient Relations Representative
North Country HealthCare
03.2020 - 07.2022
Packer
Joy Cone Company
01.2017 - Current
Zumba Fitness Instructor
Zumba Home Office, USA
08.2011 - Current
Associate of General Studies - Science
Coconino Community College
High School Diploma -
Coconino High School