Delia Careaga
Glendale
Summary
Skilled Shift Leader with experience in overseeing daily operations, managing staff schedules, and addressing customer concerns. Strengths include strong communication skills coupled with problem-solving abilities and keen attention to workflow efficiency. Have consistently demonstrated leadership qualities by fostering team cohesion and enhancing operational performance in previous roles.
Overview
2
2
years of professional experience
Work History
Shift Leader
Scooters Coffee Shop
Phoenix
04.2024 - Current
- Supervised team members during shifts to ensure smooth operations.
- Assisted with training new employees on company policies and procedures.
- Provided exceptional customer service by addressing inquiries and concerns promptly.
- Conducted daily opening and closing procedures for the establishment.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
Sales Associate
Vans
Glendale
09.2024 - 03.2025
- Assisted customers with product selection and fitting.
- Maintained store cleanliness and organized merchandise displays.
- Collaborated with team members to meet daily sales goals.
- Provided information about promotions and new product arrivals.
- Handled customer inquiries and resolved issues promptly.
Beauty Advisor
Ulta
Phoenix
07.2023 - 10.2023
- Assisted customers in selecting beauty products that suit their needs.
- Educated clients about product usage and skincare routines effectively.
- Processed transactions accurately using point-of-sale systems.
- Responded to customer inquiries with product knowledge and professionalism.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
Education
Associate of Arts - Marketing
Maricopa Community Colleges, Glendale Community College
Glendale, AZ05-2029
Skills
- Customer service
- Team leadership
- Sales techniques
- Visual merchandising
- Employee training
- Cash handling
Affiliations
- Gym
- Painter
Languages
Spanish
Limited
Accomplishments
- Sales associate star award
- Shift lead
Timeline
Sales Associate
Vans
09.2024 - 03.2025
Shift Leader
Scooters Coffee Shop
04.2024 - Current
Beauty Advisor
Ulta
07.2023 - 10.2023
Associate of Arts - Marketing
Maricopa Community Colleges, Glendale Community College