Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

Delia Careaga

Glendale

Summary

Skilled Shift Leader with experience in overseeing daily operations, managing staff schedules, and addressing customer concerns. Strengths include strong communication skills coupled with problem-solving abilities and keen attention to workflow efficiency. Have consistently demonstrated leadership qualities by fostering team cohesion and enhancing operational performance in previous roles.

Overview

2
2
years of professional experience

Work History

Shift Leader

Scooters Coffee Shop
Phoenix
04.2024 - Current
  • Supervised team members during shifts to ensure smooth operations.
  • Assisted with training new employees on company policies and procedures.
  • Provided exceptional customer service by addressing inquiries and concerns promptly.
  • Conducted daily opening and closing procedures for the establishment.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Resolved customer complaints promptly and professionally.

Sales Associate

Vans
Glendale
09.2024 - 03.2025
  • Assisted customers with product selection and fitting.
  • Maintained store cleanliness and organized merchandise displays.
  • Collaborated with team members to meet daily sales goals.
  • Provided information about promotions and new product arrivals.
  • Handled customer inquiries and resolved issues promptly.

Beauty Advisor

Ulta
Phoenix
07.2023 - 10.2023
  • Assisted customers in selecting beauty products that suit their needs.
  • Educated clients about product usage and skincare routines effectively.
  • Processed transactions accurately using point-of-sale systems.
  • Responded to customer inquiries with product knowledge and professionalism.
  • Educated customers about the proper use of cosmetics, fragrances and other beauty items.
  • Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.

Education

Associate of Arts - Marketing

Maricopa Community Colleges, Glendale Community College
Glendale, AZ
05-2029

Skills

  • Customer service
  • Team leadership
  • Sales techniques
  • Visual merchandising
  • Employee training
  • Cash handling

Affiliations

  • Gym
  • Painter

Languages

Spanish
Limited

Accomplishments

  • Sales associate star award
  • Shift lead

Timeline

Sales Associate

Vans
09.2024 - 03.2025

Shift Leader

Scooters Coffee Shop
04.2024 - Current

Beauty Advisor

Ulta
07.2023 - 10.2023

Associate of Arts - Marketing

Maricopa Community Colleges, Glendale Community College
Delia Careaga