Delia Edwards-Holmes
Litchfield Park
Summary
Human Resource Professional who provides strategic and operational human resources leadership for supporting staff. Driven to create a work environment where employees are accountable, respected and appreciated.
Overview
36
36
years of professional experience
Work History
Human Resources Director
Neighborhood Housing Services Of New York City
2016.01 - 2021.04
- Evaluated HR metrics regularly to assess program effectiveness and make data-driven decisions for continuous improvement.
- Structured compensation and benefits according to market conditions and budget demands.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Coordinated internal communications efforts, keeping employees informed of important organizational updates and changes.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Provided guidance on diversity and inclusion efforts, fostering a welcoming workplace environment for all staff members.
- Handled Payroll processing, using Paychex
- Managed benefits administration, ensuring cost-effective coverage options for employees while staying within budget constraints.
- Implemented policies and procedures to ensure compliance with federal, state, and company regulations.
- Optimized HRIS systems for better data accuracy and ease of use by both HR professionals and employees.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Handled on-boarding process for new hires.
- Conducted exit interviews to better understand reasons why employees were separating from company.
- Answered employee inquiries regarding health benefits and 403(b) options.
- Created user-friendly employee handbook that was much easier to update and maintain than prior manual.
- Streamlined HR processes for increased efficiency
HR Director
Tritium Card Services, Inc.
2001.01 - 2013.06
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Provided Employee relations for both NY and AZ locations for 250+ employees
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Payroll processing using ADP for both locations, Job Fairs, Recruiting, onboarding, exit interviews.
- Benefits coordinator.
- Assisted in company audit preparation
- Multi-state Licensing Compliance
Sr. Statistical Analyst
Insurance Services Office, ISO
1985.10 - 1999.03
- Data collection and statical analysis of Data Commercial and Personal Automobile, General Liability and Property insurance statistics reported to the industry.
- Prepared monthly newsletters
Education
BBA - Human Resources Management
Baruch College of The City University of New York
New York, NY06.1985
Skills
- Human Capital Management
- Benefits and Compensation Administrator
- Employee Relations Coordination
- Recruitment Strategies
- Background Checks
- Payroll Processing ADP and Paychex
- New Hire Onboarding/offboarding process
- HRIS Maintenance
- Employee Evaluations
- 401(k) and 403 (b) administration
- Employee Evaluations0
- Employee Handbook
Timeline
Human Resources Director
Neighborhood Housing Services Of New York City
2016.01 - 2021.04
HR Director
Tritium Card Services, Inc.
2001.01 - 2013.06
Sr. Statistical Analyst
Insurance Services Office, ISO
1985.10 - 1999.03
BBA - Human Resources Management
Baruch College of The City University of New York
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