Delia Edwards-Holmes
Litchfield Park
Summary
Human Resource Professional who provides strategic and operational human resources leadership for supporting staff. Driven to create a work environment where employees are accountable, respected and appreciated.
Overview
36
36
years of professional experience
Work History
Human Resources Director
Neighborhood Housing Services Of New York City
Manhattan, NY
01.2016 - 04.2021
- Evaluated HR metrics regularly to assess program effectiveness and make data-driven decisions for continuous improvement.
- Structured compensation and benefits according to market conditions and budget demands.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Coordinated internal communications efforts, keeping employees informed of important organizational updates and changes.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Provided guidance on diversity and inclusion efforts, fostering a welcoming workplace environment for all staff members.
- Handled Payroll processing, using Paychex
- Managed benefits administration, ensuring cost-effective coverage options for employees while staying within budget constraints.
- Implemented policies and procedures to ensure compliance with federal, state, and company regulations.
- Optimized HRIS systems for better data accuracy and ease of use by both HR professionals and employees.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Handled on-boarding process for new hires.
- Conducted exit interviews to better understand reasons why employees were separating from company.
- Answered employee inquiries regarding health benefits and 403(b) options.
- Created user-friendly employee handbook that was much easier to update and maintain than prior manual.
- Streamlined HR processes for increased efficiency
HR Director
Tritium Card Services, Inc.
Westbury, NY
01.2001 - 06.2013
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Provided Employee relations for both NY and AZ locations for 250+ employees
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Payroll processing using ADP for both locations, Job Fairs, Recruiting, onboarding, exit interviews.
- Benefits coordinator.
- Assisted in company audit preparation
- Multi-state Licensing Compliance
Sr. Statistical Analyst
Insurance Services Office, ISO
Manhattan, NY
10.1985 - 03.1999
- Data collection and statical analysis of Data Commercial and Personal Automobile, General Liability and Property insurance statistics reported to the industry.
- Prepared monthly newsletters
Education
BBA - Human Resources Management
Baruch College of The City University of New York
New York, NY06.1985
Skills
- Human Capital Management
- Benefits and Compensation Administrator
- Employee Relations Coordination
- Recruitment Strategies
- Background Checks
- Payroll Processing ADP and Paychex
- New Hire Onboarding/offboarding process
- HRIS Maintenance
- Employee Evaluations
- 401(k) and 403 (b) administration
- Employee Evaluations0
- Employee Handbook
Timeline
Human Resources Director
Neighborhood Housing Services Of New York City
01.2016 - 04.2021
HR Director
Tritium Card Services, Inc.
01.2001 - 06.2013
Sr. Statistical Analyst
Insurance Services Office, ISO
10.1985 - 03.1999
BBA - Human Resources Management
Baruch College of The City University of New York