Delilah Pacelli
Queen Creek
Summary
Self motivated individual experienced with team leadership, operational management, and customer service excellence. Seeking a challenging position that will effectively utilize my experience and offers opportunity for career growth. I have the ability to direct others and multitask whilst keeping a professional and positive attitude.
Overview
3
3
years of professional experience
Work History
Assistant Manager
LensCrafters
03.2024 - Current
- Supervised day-to-day operations to meet KPI's and stretch goals.
- Handled audits, visuals, daily huddles, operations, and deposits.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff and subleased office staff, fostering a positive and effective work environment.
Jewelry Consultant
Shane Co.
10.2023 - 02.2024
- Boosted sales revenue through effective upselling techniques and in-depth product knowledge.
- Assisted clients with selecting the perfect jewelry pieces for special occasions, such as weddings and anniversaries.
- Increased repeat business by developing rapport with clients and following up on past purchases to offer complementary products or services.
Assistant Manager
Pandora Jewelry
01.2022 - 08.2023
- Operated in the top store of the district.
- Trained product knowledge, loss prevention, cash management, intake of shipments and damages to neighboring stores and home store.
- Tracked hourly KPI's and business insights to add to daily reports.
- Assisted in client outreach and visual merchandising.
Education
High School Diploma -
Shadow Hills High School
01-2019
Skills
Training and Development
Inventory Management
Strong Communication
Conflict Resolution
Resourceful
Organized
Timeline
Assistant Manager
LensCrafters
03.2024 - Current
Jewelry Consultant
Shane Co.
10.2023 - 02.2024
Assistant Manager
Pandora Jewelry
01.2022 - 08.2023
High School Diploma -
Shadow Hills High School
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