Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Delony Chavez

Glendale

Summary

Dynamic and detail-oriented professional with extensive experience at MedScope, excelling in patient care and equipment maintenance. Proven ability to enhance customer satisfaction through effective communication and multitasking. Skilled in EMR systems and insurance verification, consistently optimizing operations and ensuring compliance with protocols. Adaptable and committed to delivering exceptional service in fast-paced environments.


Overview

7
7
years of professional experience

Work History

Travel Technician

MedScope
10.2024 - Current
  • Assisted in routine equipment maintenance and troubleshooting to ensure optimal performance.
  • Learned safety protocols and best practices for handling tools and equipment effectively.
  • Patient Care
  • Preformed Cardiovascular and Nerve Testing
  • Scheduled Appointments
  • Urine Specimens labeling
  • Demonstrated adaptability by adjusting to changing work environments and priorities seamlessly.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Front Desk Receptionist

Ohana Kidz and Family Kare
01.2024 - 10.2024
  • Managed front desk operations, greeting visitors and directing inquiries efficiently.
  • Scheduled appointments and maintained organized calendar for office staff.
  • Handled incoming calls, providing accurate information and routing to appropriate departments.
  • Processed mail and packages, ensuring timely delivery to intended recipients.
  • Authorizations and Insurance Verification
  • Clean Lobby / Medical rooms
  • Urine Specimen Testing

Petscan Scheduler

SimonMed Imaging
02.2023 - 01.2024
  • Coordinated scheduling for multiple projects, ensuring optimal resource allocation and timely completion.
  • Managed daily scheduling tasks using project management software to track progress and deadlines.
  • Communicated effectively with team members to resolve scheduling conflicts and improve workflow efficiency.
  • Supported project managers by providing accurate schedules and updates on task completion status.
  • Reviewed Clinical Notes for Cancer Diagnosis to determine eligibility for petscan

Front Desk Receptionist / Medical Assistant

Center for Neurology and Spine
04.2022 - 10.2023
  • Managed patient check-in and check-out processes, ensuring seamless appointment flow.
  • Coordinated scheduling for multiple providers, optimizing clinic operations and reducing wait times.
  • Answered multi-line phone system, addressing inquiries and directing calls effectively.
  • Maintained accurate patient records using electronic health record (EHR) systems for improved data management.
  • Assisted in billing inquiries, providing detailed information to patients regarding insurance coverage and payments.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Collected room deposits, fees, and payments.
  • Completed all tasks in compliance with company policies and procedures.

PA Scheduler

SimonMed Imaging
09.2018 - 03.2022
  • Coordinated schedules for executives, optimizing time management and enhancing productivity.
  • Managed correspondence and communications, ensuring timely responses and professional interactions.
  • Developed organized filing systems, improving document retrieval efficiency and maintaining confidentiality.
  • Assisted in planning meetings and events, contributing to seamless execution and attendee satisfaction.
  • Facilitated communication between departments, fostering collaboration and information sharing across teams.

Education

High School Diploma -

Primavera Highschool
Arizona City, AZ

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Written/Verbal communication
  • Equipment maintenance
  • EMR System
  • Insurance Verification
  • Multi - Line Phone Systems
  • Typing
  • Patient Care
  • Intake

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Travel Technician

MedScope
10.2024 - Current

Front Desk Receptionist

Ohana Kidz and Family Kare
01.2024 - 10.2024

Petscan Scheduler

SimonMed Imaging
02.2023 - 01.2024

Front Desk Receptionist / Medical Assistant

Center for Neurology and Spine
04.2022 - 10.2023

PA Scheduler

SimonMed Imaging
09.2018 - 03.2022

High School Diploma -

Primavera Highschool

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Delony Chavez