Delta Shorty
Trulieve
PHOENIX
12
years of professional experience
Proactive compliance professional with experience in documentation preparation and audit coordination. Known for strong attention to detail and effective use of Microsoft Office tools to enhance productivity and ensure accuracy in compliance processes.
Work History
Compliance Technician
5 Months- Supports documentation preparation processes to ensure accurate production label creation.
- Executed thorough verification of production labels and finished goods, ensuring accuracy in SAP software documentation.
- Coordinated the movement of finalized goods orders to ensure timely processing by the next department.
- Executed multiple tasks effectively by utilizing Microsoft Excel, Outlook, Word, and Teams for optimal productivity.
Flower Supermarket Technician
8 Months- Performed water analysis as required to support biomass evaluation processes.
- Conducted thorough sub-room audits to ensure accurate weight verification and compliance with operational standards.
- Streamlined product retrieval and ensured timely delivery to subsequent department.
- Executed biomass grounding procedures while ensuring compliance with AZDH standards for environmental cleanliness.
- Executed burping procedures on untrimmed biomass to facilitate efficient processing.
- Coordinated and executed mid-month and end-of-month audits, verifying data accuracy and adherence to standards.
Production Technician
10 Months- Operated and monitored production equipment to ensure consistent quality and efficiency.
- Collaborated with team members to follow compliant protocols and maintain a clean working environment.
- Ensured accuracy on outgoing product.
Cultivation Technician
1 Year 4 Months- Implemented best practices for crop care, improving growth consistency and quality.
- Cultivated and monitored plant health through effective nutrient management and environmental controls.
- Trained new team members on cultivation techniques and safety protocols.
- Collaborated with cross-functional teams to optimize production schedules and workflows.
- Executed systematic maintenance and rotation of 4500 clones, enhancing overall productivity.
- Performed cloning operations by cutting and plugging around 1800 clones each week to support cultivation efforts.
Cultivation Technician
1 Year 7 Months- Implemented best practices for crop care, improving growth consistency and quality.
- Performed regular inspections to identify pests, diseases, and nutrient deficiencies in crops.
- Sanitized and organized dishware to ensure cleanliness and hygiene standards.
- Executed cutting and plugging of approximately 400 clones weekly, ensuring optimal environmental conditions for high rooting success rates.
Production Technician
5 Months- Facilitated multiple tasks in a collaborative production setting, enhancing overall team efficiency.
- Supported packaging operations by providing assistance during peak periods.
- Worked night shift.
Client Service Representative
2 Years 2 Months- Developed and maintained strong relationships with clients to foster loyalty and retention.
- Assisted with pharmacy benefit management tasks for multiple clients.
Supported provisioning of new and existing users, addressing requests promptly and accurately.
Researched and resolved grievances while supervising a team of 4-8 employees in pharmacy outreach initiatives. - Collaborated with cross-functional teams to streamline service delivery processes.
- Trained new staff on best practices for client interaction and system usage.
Production Lead
5 Years 9 Months- Oversaw daily production operations, ensuring adherence to quality standards.
- Implemented process improvements to enhance workflow efficiency and reduce waste.
- Trained and mentored team members on best practices and safety protocols.
- Collaborated with cross-functional teams to resolve production issues promptly.
- Handled multiple customer inquiries concurrently through live chat, email, and phone, ensuring timely and effective resolutions.
Education
High School Diploma
- Awarded [Perfect attendance] Sophomore year
Skills
Compliance monitoring
Audit preparation
Policy interpretation
Documentation management
Microsoft Office
Timeline
Compliance Technician
Trulieve
02.2026 - CurrentRead More
Flower Supermarket Technician
Trulieve
05.2025 - 01.2026Read More
Production Technician
Trulieve
03.2025 - 01.2026Read More
Cultivation Technician
Story Partners
10.2023 - 02.2025Read More
Production Technician
Jeeter
01.2023 - 06.2023Read More
Cultivation Technician
Trulieve
03.2022 - 10.2023Read More
Client Service Representative
CVS HEALTH CORPORATION
01.2020 - 03.2022Read More
Production Lead
Photo Create USA
04.2014 - 01.2020Read More
Cortez High School
High School Diploma
Read More