Demauryea Williams
Phoenix,AZ
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Aircraft Cabin Cleaner
Unifi-Ron Elite Team
06.2024 - Current
- Elevated cleanliness standards within the cabin with detailed vacuuming, dusting, and surface sanitizing.
- Assisted in training new employees on best practices for cabin cleanliness and sanitation techniques.
- Complied with company protocols regarding lost-and-found items, ensuring proper documentation and storage procedures were followed.
- Reduced risk of illness transmission with proper disposal of waste materials, including biohazardous items.
- Maintained a safe and hygienic environment for passengers by diligently disinfecting high-touch areas.
- Contributed to on-time departures by efficiently completing cleaning tasks within tight timeframes.
Usher
SoFi Stadium
10.2023 - 04.2024
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Maintained professional demeanor to represent venue and create positive impression.
- Maintained updated knowledge of event information to provide guests with accurate details.
- Handled crowd control to maintain order and prevent overcrowding.
- Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
- Sold admission, processed payments, and issued tickets.
- Offered support when needed for the set-up and breakdown of various event-related materials, ensuring timely completion.
- Assisted patrons with seating by giving directions and lighting paths.
- Aided in the resolution of customer complaints or concerns, demonstrating strong problem-solving skills and empathy toward guests'' experiences.
- Demonstrated adaptability by taking on additional responsibilities during high-volume events or in the absence of other team members.
- Maintained clean and organized venue to create pleasant experience for guests.
- Contributed to positive team dynamics, working closely with coworkers to create a welcoming atmosphere for guests.
- Contributed positively to audience engagement through proactive interaction with attendees before shows started.
- Monitored events to identify potential problems and minimize disruptions.
- Assisted in event preparations, ensuring efficient operations during performances or special events.
- Reported maintenance or equipment issues for fast resolution to minimize downtime.
- Supported box office staff by distributing tickets and programs as needed, streamlining entry processes for patrons.
- Handled emergency situations calmly, following established protocols to ensure patron safety.
Registered Care Aide
Advanced Nursing Services Inc
03.2023 - 02.2024
- Maintained confidentiality of sensitive patient information in accordance with HIPAA regulations and organizational policies.
- Supported patients with mental health concerns by providing compassionate care, fostering a sense of security and stability during their stay in the facility.
- Streamlined documentation processes through accurate record-keeping of patient information, progress, and concerns.
- Mitigated risk of falls and injury among residents through vigilant monitoring, timely intervention, and collaboration with physical therapy staff to improve ambulation skills.
- Provided emotional support to patients and families during challenging times, fostering trust and rapport with clientele.
- Scheduled daily and weekly care hours for client caseload.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Completed regular check-ins and progress report for each client.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to and from medical appointments with safety and efficiency.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with daily living activities, promoting independence and dignity in their routines.
Security Officer
Allied Universal Security Services
01.2020 - 09.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
SupervisorStocker
Target
08.2019 - 01.2020
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
Education
Associate Of General Studies - Nursing
Los Angeles Southwest College
Los Angeles, CA06.2024
Associate Of Arts - Nursing
Los Angeles Southwest College
Los Angeles, CA06.2024
High School Diploma - Student
Paramount High School
Paramount, CA06.2019
Skills
- Strong work ethic
- Reliability and punctuality
- Maintaining confidentiality
- Adherence to safety regulations
- Flexible schedule availability
- Adaptability to change
- Time management
- Self motivation
- Professional demeanor
- Airport operations
- Cabin cleaning
- Interior equipment checks
- Efficient cleaning techniques
- Quality control monitoring
Timeline
Aircraft Cabin Cleaner
Unifi-Ron Elite Team
06.2024 - Current
Usher
SoFi Stadium
10.2023 - 04.2024
Registered Care Aide
Advanced Nursing Services Inc
03.2023 - 02.2024
Security Officer
Allied Universal Security Services
01.2020 - 09.2022
SupervisorStocker
Target
08.2019 - 01.2020
Associate Of General Studies - Nursing
Los Angeles Southwest College
Associate Of Arts - Nursing
Los Angeles Southwest College
High School Diploma - Student
Paramount High School
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