DENIA CARRANZA
Queen Creek
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Package Handler Trainer with strong focus on ensuring efficient and accurate package processing. Expertise in training and guiding team members to meet operational goals. Demonstrates reliability and straightforward approach to problem-solving and task execution. Dedicated and organized professional with experience in package handling and training. Skilled in training programs, ensuring team adherence to safety protocols, and optimizing workflow efficiency. Strong focus on minimizing errors and improving overall productivity through methodical approaches and solid work ethic.
Seasoned Supervisor with history of effectively managing teams and overseeing operations. Skilled in identifying areas for improvement, implementing new processes, and fostering staff development. Strengths include problem-solving abilities, strong leadership skills, and communication capabilities. Previous roles demonstrate significant positive impacts on workflow efficiency and team productivity.
Overview
8
8
years of professional experience
Work History
Special Assignment Supervisor
FedEx Ground
Chandler
10.2025 - 12.2025
- Supervised daily operations to ensure smooth package handling and delivery processes.
- Trained new team members on safety protocols and operational procedures.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee productivity to provide constructive feedback and coaching.
- Collaborated with other departments to coordinate workflow processes between teams.
Package Handler Trainer
FedEx Ground
Chandler
09.2021 - Current
- Provided ongoing coaching and mentoring to package handlers in order to maximize productivity levels.
- Collaborated with management team to identify employee development needs and create targeted training plans.
- Conducted regular performance reviews to provide feedback on job performance and areas for improvement.
- Ensured that all trainees had a complete understanding of policies and procedures related to their job duties.
- Adapted teaching methods according to individual learning styles among trainees while ensuring everyone received equal attention.
Front Desk Receptionist
State Farm
Tempe
02.2018 - 08.2018
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
- Provided a high level of customer service to all clients.
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
Education
Some College (No Degree) - Social Work
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
- Warehouse safety
- Safety protocol
- Teamwork and collaboration
- Multitasking
- Attention to detail
- Excellent communication
- Loading and unloading
- Labeling
- Self motivation
- Training development
- Effective communication
- Problem solving
- Adaptability to change
- Goal oriented
- Processes and procedures
- Employee motivation
Languages
- Spanish, Fluent
- English, Fluent
Timeline
Special Assignment Supervisor
FedEx Ground
10.2025 - 12.2025
Package Handler Trainer
FedEx Ground
09.2021 - Current
Front Desk Receptionist
State Farm
02.2018 - 08.2018
Some College (No Degree) - Social Work
Maricopa Community Colleges, Mesa Community College