DENISE FLOYD
Avondale
Summary
- Excellent written, interpersonal and oral communication skills, as well as exceptional problem solving and critical thinking
- self-starter who can work independently, thorough,diligent and willing to take on and learn new responsibilities within the organization
- Able to establish rapport with members of diverse groups
- Extremely organized with the ability to creatively and effectively support consumer needs
- Hard worker, quick learner and highly motivated to assume increasing responsibility, remains calm and work well under demanding conditions
- Personable and friendly; skilled in building and maintaining excellent relationships with senior managers, team members and customers
- Ensures that all safety standards are met or exceeded
- Sensitive to cultural differences, ensuring a productive and respectful work environment
Overview
12
12
years of professional experience
Work History
Home Medical Equipment Technicians
Preferred Homecare Services
02.2023 - 09.2024
- Repair and refortify home ventilators, contractors, and other respiratory equipment
- Planning and testing equipment for customer use
- Providing responsible care and maintaining all safety standards
- Ensuring a safe, sanitary, and Trige returned devices for proper disposition
- Met weekly volume goal
Floyd Home Care for Kids
Phoenix
11.2016 - 01.2023
- Preparing, organizing, and supervising mealtimes and snacks with nutritional food selections
- Planning and supervising balanced routines that include physical activities, rest, and playtime
- Providing responsible care and maintaining all safety standards
- Ensuring a safe, sanitary, and orderly environment
Money Center Associate
Walmart
10.2014 - 11.2016
- Prepare Money Gram transactions
- Applied services for customer bill pay
- Counted draw before and after each shift
Customer Service Manager
Walmart
10.2012 - 10.2014
- In charge of ten cashiers on customer service team
- Solved customer complaints
- Scheduled cashiers shift and work area
- Kept front end cleared and organized
Education
Associate of Arts - Business
Allen Hancock College
Santa Maria, CASkills
- Equipment Repair
- Calibration
- Computer skills
- Quality Control Procedures
- Sales
- Customer Service
Educationcertifications
- ALLEN HANCOCK COLLEGE, Santa Maria, CA, Business Major
- Carl Hayden High school, Phoenix, AZ
Summaryofqualification
- Personable and friendly; skilled in building and maintaining excellent relationships with senior managers, team members and customers
- Hard worker, quick learner and highly motivated to assume increasing responsibility; remains calm and works well under demanding conditions
- Able to establish rapport with members of diverse groups
- Excellent written, interpersonal and oral communication skills, as well as exceptional problem solving and critical thinking
- Self-starter who can work independently, thorough, diligent and willing to take on and learn new responsibilities within the organization
- Extremely organized with the ability to creatively and effectively support consumer needs
- Ensures that all safety standards are met or exceeded
- Sensitive to cultural differences, ensuring a productive and respectful work environment
Timeline
Home Medical Equipment Technicians
Preferred Homecare Services
02.2023 - 09.2024
Floyd Home Care for Kids
Phoenix
11.2016 - 01.2023
Money Center Associate
Walmart
10.2014 - 11.2016
Customer Service Manager
Walmart
10.2012 - 10.2014
Associate of Arts - Business
Allen Hancock College
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