Denise Robenalt
FLORENCE
Summary
Seasoned Security Guard Supervisor known for high productivity and efficient completion of tasks. Possess specialized skills in surveillance techniques, emergency response coordination, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring smooth operations and safety compliance in fast-paced environments.
Overview
12
12
years of professional experience
2010
2010
years of post-secondary education
Work History
Security Guard Supervisor
Safety Management Group
Kearny
11.2022 - Current
- Supervised security staff to maintain safety protocols and operational efficiency.
- Conducted regular patrols to monitor premises and identify potential security risks.
- Trained new security personnel on procedures and emergency response protocols.
- Developed staff schedules to ensure adequate coverage for all shifts and events.
- Upheld strict confidentiality regarding sensitive information and security measures.
- Maintained accurate records of incidents and completed daily reports detailing patrol activities.
Cake Decorator
Norm’s Hometown Grocery
Kearny
05.2019 - 11.2023
- Designed custom cake decorations for various occasions and themes.
- Collaborated with customers to select cake styles and flavor combinations.
- Managed inventory of baking supplies and decoration materials efficiently.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Stocked shelves and ordered inventory when product stock became low.
Bookkeeper
Norm’s Hometown Grocery
Kearny
01.2017 - 05.2019
- Managed daily financial transactions and maintained accurate records.
- Reconciled bank statements and ensured account accuracy.
- Processed payroll and tracked employee hours efficiently.
- Trained new staff on bookkeeping procedures and software usage.
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
Assistant Manager
Norm’s Hometown Grocery
Kearny
01.2016 - 01.2017
- Assisted in daily operations and staff management at a community-focused grocery store.
- Coordinated inventory management to ensure availability of fresh products for customers.
- Developed training materials for new hires to enhance employee performance and efficiency.
- Resolved customer inquiries promptly to maintain high service standards in the store.
- Oversaw cash handling procedures to ensure accuracy and compliance with company policies.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
‘PIC’ - Person in Charge
Norm’s Hometown Grocery
Kearny
01.2015 - 01.2016
- Supervised daily operations of grocery store, ensuring smooth workflow and customer satisfaction.
- Managed inventory levels, conducting regular stock checks and ordering supplies as needed.
- Trained new employees on company policies, job duties, and performance expectations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assisted customers with inquiries and resolved issues promptly.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Learned roles of other departments to provide coverage and keep store operational.
- Demonstrated ability to work independently with minimal supervision.
Cashier
Norm’s Hometown Grocery
Kearny
01.2014 - 01.2015
- Processed customer transactions accurately and efficiently at local grocery store.
- Managed cash register operations to ensure smooth checkout experiences.
- Provided friendly customer service to enhance shopping satisfaction and loyalty.
- Stocked shelves with merchandise when needed.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Education
McClintock High School
Tempe, AZSome College (No Degree) -
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
- Staff supervision
- Safety protocol enforcement
- Incident reporting
- Time management
- Conflict resolution
- Effective communication
Timeline
Security Guard Supervisor
Safety Management Group
11.2022 - Current
Cake Decorator
Norm’s Hometown Grocery
05.2019 - 11.2023
Bookkeeper
Norm’s Hometown Grocery
01.2017 - 05.2019
Assistant Manager
Norm’s Hometown Grocery
01.2016 - 01.2017
‘PIC’ - Person in Charge
Norm’s Hometown Grocery
01.2015 - 01.2016
Cashier
Norm’s Hometown Grocery
01.2014 - 01.2015
McClintock High School
Some College (No Degree) -
Maricopa Community Colleges, Mesa Community College