Dennis Ghambi
Peoria,AZ
Summary
Highly motivated Walmart Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Walmart
01.2025 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed efficient cash register operations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
UPS Package Handler/Driver Helper
UPS-Goodyear-AZ
09.2022 - 08.2024
- Assembled, sealed, and loaded packages into correct trucks.
- Followed safety regulations to maintain safe work environment.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Proved successful working within tight deadlines and a fast-paced environment.
- Helped train new employees in safe practices and warehouse procedures.
- Displayed very good communication and customer service skills.
General Merchandise
Target-Surprise, AZ
06.2022 - 09.2022
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Worked with department managers to maintain adequate inventor for regular and promotional demand.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
Overnight Freight Team Associate
WinCo Foods-Surprise, AZ
03.2022 - 06.2022
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected inventory to identify shortages and maintain consistent inventory.
- Maintained neat, organized stockroom free of hazards.
- Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
Comfort Advisor
Elmer's Home Services Heating & Air Conditioning-San Antonio, TX
02.2021 - 01.2022
- Engaged customers with friendly conversation to uncover needs and build trust.
- Employed required company scripts and personal expertise to make consistent sales.
- Collaborated with senior sales leaders to obtain discount approvals and lock in more challenging sales.
- Followed up with customers during installation to check on satisfaction and after job completion to offer additional support and service options.
Cashier/Customer Service
Walmart-Corpus Christi-TX
10.2020 - 02.2021
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
Education
Some College (No Degree) - Business Administration And Management
Del Mar College
Corpus Christi, TXHigh School Diploma -
Flour Bluff High School
Corpus Christi, TX12-2027
Skills
- Upselling
- Inventory tracking
- Retail loss prevention
- Promotional support
- Customer engagement
- Written and oral communication skills
- Excellent people skills
- Problem-solving skills
- Adapt to diverse groups
- Energetic self-starter
- Cash handling accuracy
- Point of sale operation
- Relationship selling
- Client retention strategies
- Friendly and outgoing
- Calm demeanor
Certification
- Driver's License
- Food Handler Certification
Timeline
Sales Associate
Walmart
01.2025 - Current
UPS Package Handler/Driver Helper
UPS-Goodyear-AZ
09.2022 - 08.2024
General Merchandise
Target-Surprise, AZ
06.2022 - 09.2022
Overnight Freight Team Associate
WinCo Foods-Surprise, AZ
03.2022 - 06.2022
Comfort Advisor
Elmer's Home Services Heating & Air Conditioning-San Antonio, TX
02.2021 - 01.2022
Cashier/Customer Service
Walmart-Corpus Christi-TX
10.2020 - 02.2021
Some College (No Degree) - Business Administration And Management
Del Mar College
High School Diploma -
Flour Bluff High School