Derek Findlan
Chandler
Summary
Dynamic Resort Ambassador with a proven track record in enhancing guest experiences through effective communication and product knowledge. Expertise in client training and operational collaboration ensures high satisfaction levels.
Overview
26
26
years of professional experience
Work History
Resort Ambassador
Taos Ski Valley Resort
Taos Ski Valley, NM
11.2021 - 01.2026
- Facilitated guest experiences through knowledgeable recommendations on resort amenities and activities.
- Assisted in coordinating events, ensuring seamless execution and high guest satisfaction levels.
- Educated visitors on safety protocols and trail navigation to enhance overall skiing experience.
- Collaborated with team members to refine operational processes for improved guest interactions.
American General Life Insurance Agent
American General Life Insurance Company
Oil City, PA
01.2005 - 07.2007
- Guided clients through life insurance options, ensuring alignment with individual financial goals.
- Analyzed client needs to recommend appropriate policy coverage and additional benefits.
- Educated clients on product features, underwriting processes, and claims procedures.
- Developed and maintained relationships with clients to enhance customer loyalty and retention.
Dental Assistant
Findlan & Findlan Dental Clinic
Franklin, PA
06.2000 - 05.2002
- Assisted in patient management and appointment scheduling to enhance clinic efficiency.
- Maintained sterile environments and compliant procedures to support infection control standards.
- Prepared treatment rooms and dental instruments for procedures, ensuring readiness and safety.
- Collaborated with dentists to provide chairside assistance during various dental treatments.
Education
High School Diploma -
Franklin Area High School
Franklin05-2000
Skills
- Client interaction
- Team leadership
- In-depth product knowledge
- Consumer awareness
- Client training
- Effective demonstrations
Accomplishments
2018 Hiked the Arizona Trail
2014 Hiked the Continental Divide
2011 Hiked the Appalachian Trail
2006 Hiked the Pacific Crest Trail
Timeline
Resort Ambassador
Taos Ski Valley Resort
11.2021 - 01.2026
American General Life Insurance Agent
American General Life Insurance Company
01.2005 - 07.2007
Dental Assistant
Findlan & Findlan Dental Clinic
06.2000 - 05.2002
High School Diploma -
Franklin Area High School