Installed HVAC systems in residential and commercial buildings.
Conducted routine maintenance on heating and cooling units.
Diagnosed and repaired HVAC system malfunctions efficiently.
Educated clients on proper HVAC operation and maintenance practices.
Managed inventory of HVAC parts and supplies effectively.
Office Manager
Howard Rheumatology
Scottsdale
09.2020 - 10.2023
Managed daily office operations and ensured efficient workflow.
Coordinated patient appointments and maintained scheduling systems.
Oversaw office supplies inventory and procurement processes.
Facilitated communication between medical staff and patients.
Implemented administrative procedures to enhance operational efficiency.
Driver Manager
Updike Distribution Logistics LLC
Phoenix
01.2019 - 04.2020
Coordinated driver schedules to optimize route efficiency and delivery times.
Managed driver performance through regular evaluations and feedback sessions.
Developed training programs for new drivers to enhance safety and compliance.
Oversaw the maintenance and inspections of company vehicles for operational readiness.
Collaborated with dispatch to ensure timely load assignments and communication.
Resolved driver issues by providing support and guidance during challenges.
General Contractor
Chisel Built
Phoenix
05.2018 - 12.2018
Demolition and waste management
Ground excavation and trench work
Coordinated subcontractors and suppliers to ensure timely material delivery.
Create material inventories for specific projects
Transportation Broker
Allen Lund Company
Scottsdale
08.2012 - 04.2018
I am responsible for matching authorized and reliable transportation carriers to the shippers.
Coordinate all of the shipping needs for our customers. (Scheduling pickups and deliveries. Verifying shipping orders are at proper distribution centers)
Bid on customer lanes based on pickup and delivery locations fuel cost and miles. Customers include Safeway, Sysco, Costco, Pepsi, Coca Cola, Vivion, Nissin, Wal-Mart, C&S.
Negotiate rates with transportation carriers based on bid seeking at least 10% profit margin
Provide customer with market rates based on type of cargo and season
Find new customer to open up lanes for our office and regular carriers to generate larger profits and carrier base.
Find new transportation carrier to add to our company’s carrier base.
Driver Manager
Knight Transportation
Compton
06.2010 - 05.2012
Manage asset utilization and drivers to ensure high delivery, customer service and fleet profitability
Coach, train, and mentor drivers with all training and administrative items while supervising a fleet of 110 drivers and tractors
Strategically plan pickup times and delivery times with multiple customers and plan future workloads
Negotiate situations to meet customer expectations
Handle urgent situations professionally while reducing conflict
Port Services Division
Maintenance Management Chief
United States Marine Corps
02.2002 - 12.2009
Mentored and guided over 10 Marines in specific military occupation
Formulated training, inventory, and reconciliation schedules to ensure accurate reporting
Audited all mission-essential assets and preventative maintenance resources; reconciled and documented equipment readiness every week.
Oversaw, recorded, and disseminated all incoming equipment.
Developed and implemented preventive maintenance schedules for critical systems and machinery.
First Step Apprentice
I.B.E.W. Local 769
Phoenix
09.2006 - 09.2008
Performed maintenance and repairs on overhead and underground high voltage power lines
Terminated and spliced 750 KV and under power lines
Ordered all necessary equipment based on particular projects
Ensured all safety, working equipment, vehicles and trailers were in good working order
Education
Bachelor of Business Administration -
Orange Coast College
Costa Mesa, CA
05.2010
Trade Certificate - Transportation Logistics and Supply Chain Management
Logistic Operations School
Camp Lejeune, NC
05.2003
High School Diploma -
Thunderbird High School
Phoenix, AZ
05.2002
Certificate - Marine Integrated Maintenance Management Systems (MIMMS)
USMC
Camp Pendleton, CA
Skills
Knowledgeable on PC and MAC computer systems
50 WPM typing
Excellent communication skills
Great attention to detail
Organized and reliable
Overhead and underground high voltage power line construction
Experienced in all Microsoft applications: Word, Excel, Media
Inventory control
Customer relationship management
Mechanical aptitude
Accomplishments
• Obtaining the rank of Sergeant in five years with the Marines • CAR (Combat Action Ribbon) • NAM (Navy Achievement Medal) • GCM (Good Conduct Medal)
References
Available upon request
Timeline
HVAC Technician
Jaime Skillman Heating and Air Conditioning
11.2023 - Current
Office Manager
Howard Rheumatology
09.2020 - 10.2023
Driver Manager
Updike Distribution Logistics LLC
01.2019 - 04.2020
General Contractor
Chisel Built
05.2018 - 12.2018
Transportation Broker
Allen Lund Company
08.2012 - 04.2018
Driver Manager
Knight Transportation
06.2010 - 05.2012
First Step Apprentice
I.B.E.W. Local 769
09.2006 - 09.2008
Maintenance Management Chief
United States Marine Corps
02.2002 - 12.2009
Bachelor of Business Administration -
Orange Coast College
Trade Certificate - Transportation Logistics and Supply Chain Management
Logistic Operations School
High School Diploma -
Thunderbird High School
Certificate - Marine Integrated Maintenance Management Systems (MIMMS)