Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desirae Begay

Flagstaff

Summary

Distinguished for enhancing customer satisfaction and workplace safety at Diné Bashas, I bring a proven track record in cleaning, sanitizing, and customer service. Skilled in time management and team collaboration, I adeptly balance high productivity standards with exceptional service, fostering positive environments and relationships. My adaptability and attention to detail ensure compliance with safety protocols, elevating organizational reputation.

Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.

Developed skills in fast-paced healthcare environment, focusing on cleanliness, sanitation, and safety. Excel in performing thorough cleaning tasks and adhering to strict health standards. Seeking to transition into new field, utilizing strong skills in maintaining high standards of cleanliness and organization.

Overview

6
6
years of professional experience

Work History

Environmental Services Housekeeper

Xanitos
04.2024 - Current
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
  • Provided exceptional customer service while addressing concerns or requests from facility occupants in a professional manner.

Starbucks

Northern Arizona University
02.2024 - 04.2024

Starbucks

Diné Bashas
08.2021 - 12.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.

Cashier

Diné Bashas
11.2020 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Courtesy Clerk

Diné Bashas
07.2019 - 11.2020
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.

Education

High School Diploma -

Coconino High School
Flagstaff, AZ
05.2023

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Workplace safety compliance
  • Adaptable and flexible
  • Productivity and time management
  • Relationship building
  • Safety standards and protocols
  • Cleaning and sanitizing
  • Team collaboration

Timeline

Environmental Services Housekeeper

Xanitos
04.2024 - Current

Starbucks

Northern Arizona University
02.2024 - 04.2024

Starbucks

Diné Bashas
08.2021 - 12.2023

Cashier

Diné Bashas
11.2020 - 08.2021

Courtesy Clerk

Diné Bashas
07.2019 - 11.2020

High School Diploma -

Coconino High School

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Desirae Begay