Desiree Noriega
Tucson
Summary
Seasoned Beauty Store Manager known for boosting sales across haircare, skincare and body care categories while delivering elevated, service‑driven client experiences. Expert in coaching teams, enhancing product knowledge, and cultivating long term talent that provides personalized, high‑touch service.
Overview
23
23
years of professional experience
Work History
Store Manager
Aveda
Tucson
09.2005 - Current
- Cultivated a high‑performing, motivated team known for delivering exceptional customer service.
- Lead a team of sales advisors, consistently driving them to meet or surpass monthly sales targets.
- Lead monthly and yearly performance evaluations to provide feedback, support development, and align year‑end compensation with results.
- Manage the full-cycle recruiting process, from sourcing and interviewing candidates to extending final offers.
- Lead comprehensive product‑knowledge training for new hires and provided continuous education to the team to support successful new product launches.
- Help train and onboard new store managers to ensure a smooth transition into their roles.
- Host quarterly training sessions on textured hair, elevating team education and improving service confidence across the region.
- Execute in‑store events to drive customer engagement and sales.
- Plan and execute community events to drive engagement and strengthen brand presence.
- Manage inventory control processes, maintaining accurate stock levels and minimizing shrink through proactive oversight.
Licensed Multi-Line Insurance Producer
Farmers Insurance Agency
Tucson
07.2003 - 03.2007
- Present auto, home and life insurance options tailored to client needs
- Explain coverage limits, deductibles, and risk‑reduction strategies in simple terms clients can understand.
- Provided exceptional customer service to ensure client satisfaction and retention.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
Education
Associate of Applied Science - Business Administration
Pima Community College
Tucson, AZ05-2003
Skills
- Team building and leadership
- Adaptability to change
- Effective communication
- Verbal and written communication
- Sales coaching
- Employee retention strategies
- Organizational skills proficiency
- Product training
- Problem solving
- Bilingual (Fluent in Spanish)
Timeline
Store Manager
Aveda
09.2005 - Current
Licensed Multi-Line Insurance Producer
Farmers Insurance Agency
07.2003 - 03.2007
Associate of Applied Science - Business Administration
Pima Community College