Desmond Stevens
Chandler
Summary
Versatile professional with hands-on experience in warehouse operations, customer service, and team coordination. Excels in maintaining accurate inventory levels and processing shipments efficiently while adhering to safety protocols. Strong background in building client relationships and supporting operational success.
Overview
9
9
years of professional experience
Work History
Verification Representative
Collabrative Credit
Gilbert
01.2026 - 04.2026
- Verified customer information for loan applications and credit reports.
- Processed and verified accuracy of incoming customer documents before system entry.
- Investigated and analyzed relevant documents to resolve customer account issues.
Online Networking Assistant
Supreme Networking
Tempe
06.2023 - 01.2026
- Guided individuals in creating online income opportunities through digital networking strategies and support.
- Delivered personalized advice and nurtured relationships to empower clients in reaching financial goals remotely.
- Supported network configuration and troubleshooting for client systems.
- Assisted in maintaining network documentation and inventory records.
- Collaborated with team members to resolve connectivity issues efficiently.
Student Engagement Ambassador
Grand Canyon University
Phoenix
01.2022 - 05.2023
- Coordinated diverse activities and programs to foster increased student engagement.
- Mobilized campus sporting event turnout through targeted promotion and outreach strategies.
- Led clinics and camps run by student athletes, promoting skill development and teamwork.
- Assisted with recruitment of prospective student-athletes.
Warehouse Associate
Sodexo
Phoenix
01.2022 - 01.2023
- Stocked warehouse inventory and managed allocation for outgoing distribution, facilitating timely order fulfillment.
- Received and organized parcels during intake, ensuring accurate logging and proper handling to maintain inventory integrity.
- Transported goods to designated locations using appropriate equipment.
- Provided customer service to maintain positive client relations and enhance operational efficiency.
Youth Counselor
Jersey City Recreation
Jersey City
06.2018 - 09.2021
- Supervised middle school children during afterschool programs, spring breaks, and summer sessions to foster personal growth and social skills.
- Monitored educational and recreational activities to create a positive and secure environment for youth engagement.
- Tutored youth in various subjects and assisted with homework completion.
- Transported students safely to classes, field trips, and other activities.
Warehouse Associate
Home Depot
Waterloo
01.2020 - 01.2021
- Loaded and unloaded trucks/trailers safely using material handling equipment (e.g., forklifts, pallet jacks) to move products within the facility.
- Sorted, staged, and transported merchandise to designated areas, ensuring precise placement and optimal organization for efficient retrieval.
- Inspected incoming shipments for damage or discrepancies, verified against manifests, and upheld inventory accuracy to support operational integrity.
- Operated machinery and performed tasks in compliance with safety protocols to support daily warehouse goals.
- Collaborated with team members to address issues promptly and maintain a clean, safe work environment, enhancing overall team efficiency.
Sales Associate, Smoke Shop
Smoke Shop
Cedar Falls
01.2019 - 01.2020
- Managed daily operations in a high-traffic smoke shop, handling inventory of tobacco products, vaping devices, and accessories, resulting in a 15% increase in monthly sales through effective upselling techniques.
- Provided exceptional customer service to a diverse clientele, educating customers on product features, safety guidelines, and legal compliance, while maintaining a 98% customer satisfaction rating based on feedback surveys.
- Processed transactions using POS systems, balanced cash drawers, and reconciled end-of-day reports with zero discrepancies over the year.
- Maintained store cleanliness and visual merchandising standards, organizing displays to highlight new arrivals and promotions, which boosted impulse purchases by 20%.
- Ensured adherence to age verification protocols and state regulations for restricted products, contributing to a compliant and safe retail environment.
Warehouse Associate
Walmart
Waterloo
01.2018 - 01.2019
- Unloaded trucks and processed incoming freight/merchandise in a high-volume warehouse/distribution environment, verifying quantities and conditions.
- Sorted, stocked, and organized inventory to maintain accurate stock levels and efficient flow.
- Picked and prepared orders for shipment or store transfer, meeting productivity targets.
- Operated material handling equipment (e.g., pallet jacks, forklifts if applicable) safely while following guidelines.
- Conducted inventory checks, resolved discrepancies, and supported team operations for smooth supply chain efficiency.
Sales Associate
Foot Locker
Phoenix
01.2017 - 01.2018
- Assisted customers with selecting athletic footwear and apparel, using product knowledge to recommend items.
- Processed transactions accurately, handled cash/returns, and upsold complementary products.
- Maintained organized sales floor and stockroom through restocking and merchandising.
Education
Sports Management
Grand Canyon University
Phoenix, AZ05-2023
Associate of Science (AS) - Sports Medicine
Hawkeye Community College
Waterloo, IA05-2020
Skills
- Verification Processes
- Data Entry
- Quality Assurance
- Client Support
- Customer validation
- Shipping & Receiving Processes
- Organizational skills
- Team Collaboration
- Safety compliance
- Customer service
- Relationship building
- Loading/Unloading & Material Handling
- Warehouse management
- Powered Industrial Equipment Operation
Accomplishments
- Top Performer Award
- Academic All American
Timeline
Verification Representative
Collabrative Credit
01.2026 - 04.2026
Online Networking Assistant
Supreme Networking
06.2023 - 01.2026
Student Engagement Ambassador
Grand Canyon University
01.2022 - 05.2023
Warehouse Associate
Sodexo
01.2022 - 01.2023
Warehouse Associate
Home Depot
01.2020 - 01.2021
Sales Associate, Smoke Shop
Smoke Shop
01.2019 - 01.2020
Youth Counselor
Jersey City Recreation
06.2018 - 09.2021
Warehouse Associate
Walmart
01.2018 - 01.2019
Sales Associate
Foot Locker
01.2017 - 01.2018
Sports Management
Grand Canyon University
Associate of Science (AS) - Sports Medicine
Hawkeye Community College