Destin Ramirez-Hamm
Mesa
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service. Eager to learn new talents and always striving for the best result.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Event Specialist
Courtyard By Marriott
10.2023 - Current
- Interfaced with clients to understand event objectives.
- Managed event logistics and operations.
- Negotiated and worked with venues and vendors to carry out event objectives.
- Accurately calculated and processed expenses during and after events.
- Developed planning strategies while creating and maintaining best practices for budgets, project plans, event timelines and presentations.
Front Desk Associate
Marriott
01.2022 - 07.2023
- Designated Trainer for new hires at the Front Desk. Making sure everyone is taught how to operate the many systems in use.
- Top performer in up-sells for the property, closing 2022 at almost $90,000 in revenue.
- Maintaining cleanliness and organization at front desk area.
- Greeted guests upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Host
Marriott
07.2021 - 01.2022
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assisted managers with quickly resolving service- and food-related issues.
Sales Associate
Your CBD Store
10.2020 - 06.2021
- Greeted customers with welcoming attitude
- Provided knowledge of CBD product making sure customers left with no questions
- Cleaning store (Vacuuming, moping, etc)
- Made samples in-store for people to try
- Attended many pop up events engaging with market goers providing everyone with knowledge of CBD and its benefits.
- Collaborated with local brands for giveaway baskets/local events
- Marketing (Door tagging, car flyers, Instagram)
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
Cole Haan
08.2019 - 12.2019
- Greet customers with enthusiastic attitude, see if they need any additional help finding a specific item.
- Recommending a certain style pertaining to their needs.
- Maintaining the store appearance while keeping everything stocked.
- At the end of a customers shopping period I'd check them out at the register answering any last minute questions.
Host
M. Bird
05.2019 - 07.2019
- Greet guests while answering any questions.
- Seat guests and accommodate anything they asked of me with a polite/upbeat attitude.
Sales Associate
Abercrombie & Fitch
08.2018 - 05.2019
- I helped set up the floor plans making sure they were up to company standards.
- Greeted customers engaging with them by asking basic questions.
- I also worked at the cash register while maintaining the store making sure the clothes were Properly folded.
Busser
Louie Bossi
06.2017 - 06.2018
- Made sure all tables were properly set up after clearing.
- Engaging with customers making sure they had everything they needed in a professional manor.
- Cleaning/Maintaining the entire restaurant throughout the day.
- Doing any small tasks my managers would ask me to do in my free time.
Sales Associate
Abercrombie
12.2014 - 02.2017
- I helped set up the floor plans making sure they were up to company standards.
- Greeted customers engaging with them by asking basic questions.
- I also worked at the cash register while maintaining the store making sure the clothes were properly folded.
Education
High School Diploma -
T.R. Robinson High School
Tampa, FL06.2016
Business Degree -
Florida Atlantic University
Boca Raton, FloridaBBA - Financial Accounting
Hillsborough Community College
YborSkills
- Career Driven
- Upbeat/bubbly attitude
- Exceptional Customer Service
- Upselling
- Excellent people skills
- Sales expertise
- Relationship building
- Trainer for new hires
- Performance improvement
- Time management
Certification
- Google Ads Search
- Google Analytics
- Keyword Research with Semrush
Timeline
Event Specialist
Courtyard By Marriott
10.2023 - Current
Front Desk Associate
Marriott
01.2022 - 07.2023
Host
Marriott
07.2021 - 01.2022
Sales Associate
Your CBD Store
10.2020 - 06.2021
Sales Associate
Cole Haan
08.2019 - 12.2019
Host
M. Bird
05.2019 - 07.2019
Sales Associate
Abercrombie & Fitch
08.2018 - 05.2019
Busser
Louie Bossi
06.2017 - 06.2018
Sales Associate
Abercrombie
12.2014 - 02.2017
High School Diploma -
T.R. Robinson High School
Business Degree -
Florida Atlantic University
BBA - Financial Accounting
Hillsborough Community College
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