Destiney Curry
Peoria
Summary
Home healthcare professional with extensive experience in patient management and direct care. Blends strong communication and problem-solving skills from customer service roles to enhance patient interactions and care delivery. Prioritizes client safety and satisfaction while promoting healthy habits and lifestyle changes.
Overview
5
5
years of professional experience
Work History
Home Health Caregiver
Prime care home solutions
Phoenix
2026.01 - Current
- Monitored and documented patient health changes and vital signs.
- Prepared nutritious meals according to dietary guidelines and preferences.
- Administered medications as prescribed by healthcare professionals.
- Coordinated transportation for medical appointments and errands.
- Maintained a clean and safe environment for clients at home.
- Assisted clients with daily living activities and personal hygiene.
Customer Service Representative
American Family Insurance
Peoria
2025.12 - Current
- Resolved customer complaints through effective communication and problem-solving.
- Documented customer interactions in the customer relationship management system.
- Maintained up-to-date knowledge of company policies and industry regulations.
- Provided timely follow-up on outstanding issues to ensure customer satisfaction.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Team Member
Chipotle
Phoenix
2021.01 - 2021.12
- Guided customers in product selection and streamlined ordering process.
- Delivered customer service support to enhance satisfaction levels.
- Operated cash registers to process payments from customers.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Received, processed, and stocked merchandise in accordance with store policies.
- Kept work area clean and organized to promote a positive shopping experience.
Education
Phlebotomy -
Medstar
Phoenix, AZ2023-06
High School Diploma -
Barry Goldwater
Phoenix, AZ2021-05
Skills
- Patient Management
- Direct Patient Care
- Progress Documentation
- Appointment Scheduling
- Patient relationship management
- Conflict resolution
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Complaint resolution
- Organizational skills
- Active listening
Timeline
Home Health Caregiver
Prime care home solutions
2026.01 - Current
Customer Service Representative
American Family Insurance
2025.12 - Current
Team Member
Chipotle
2021.01 - 2021.12
Phlebotomy -
Medstar
High School Diploma -
Barry Goldwater