Destiny Jackson
Tempe
Summary
Dynamic lead server trainer with a strong background in fine dining service. Expertise in training staff, maintaining high standards, and delivering exceptional guest experiences. Seeking to leverage skills for impactful contributions in luxury hospitality.
Overview
3
3
years of professional experience
Work History
Lead Server Trainer
Stadium Sports Bar
Phoenix
10.2024 - Current
- Trained new servers on menu items and customer service standards to ensure consistent guest satisfaction.
- Delivered exceptional customer service in fast-paced dining environment, contributing to positive dining experiences.
- Maintained cleanliness and organization of dining area and service stations.
- Resolved customer concerns promptly, improving overall guest satisfaction and retention.
Server
Kickin Crab
Chandler
02.2025 - 12.2025
- Delivered excellent customer service and fostered positive guest relations
- POS system operation and cash handling
- Upsold menu items to enhance customer dining experience and increase sales
- Managed multiple tasks effectively in busy settings
Host/Server Assistant
Fogo de Chao
Scottsdale
09.2023 - 10.2024
- Coordinated dining room flow and managed reservations to optimize guest experience and minimize wait times.
- Reset and prepared tables swiftly to uphold fine-dining service standards and ensure impeccable presentation.
- Anticipated guest needs and delivered attentive service to reinforce luxury hospitality standards.
Education
Bachelor of Science - Business Data Analytics
Arizona State University
Tempe, AZ05-2027
Skills
- Fine dining service
- Upscale restaurant etiquette
- POS system operation
- Customer service
- Time management
- Staff meetings
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Server
Kickin Crab
02.2025 - 12.2025
Lead Server Trainer
Stadium Sports Bar
10.2024 - Current
Host/Server Assistant
Fogo de Chao
09.2023 - 10.2024
Bachelor of Science - Business Data Analytics
Arizona State University