Destiny Mauldin

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Seasonal Role
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Checked and pulled defective or expired products from shelves.

• Tucson, AZAugust 2023 to PresentConsistently earned XX%

positive feedback ratings by establishing rapport with patrons and providing friendly, responsive service
Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
•Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
•Adhered to all food safety regulations to ensure the health and well-being of customers
•Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
•Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
•Collaborated with bartenders to prepare specialty cocktails according to established recipes and standards
•Developed strong product knowledge including ingredients used in dishes allowing me provide detailed information about menu items

• Fair Housing rules and regulations
  Generated leads and successfully converted prospects into signed leases, consistently exceeding monthly leasing goals
  Provided exceptional customer service to residents, addressing inquiries, resolving issues, and ensuring high satisfaction levels
  Conducted property tours for potential tenants, highlighting key features and amenities to effectively showcase the value of the property
  Managed lease agreements from initial negotiation to signing, ensuring accuracy and compliance with company policies
  Utilized CRM software to track leads, follow up on inquiries, and maintain accurate records of prospect
  interactions
  Collaborated with marketing team to develop effective advertising strategies that increased property visibility and attracted qualified leads
  Performed market research to stay updated on competitive rental rates in the area and made pricing recommendations accordingly
  Assisted in organizing resident events and community activities to foster a sense of belonging among tenants
  Maintained thorough knowledge of local rental laws and regulations to ensure legal compliance during lease
  negotiations
  Closed an average of XX leases per month resulting in $XX revenue increase
• Developed and maintained effective relationships with residents to enhance community engagement.
• Coordinated marketing efforts to increase property visibility and attract potential renters.
• Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
• Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
• Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
• Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
• Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
• Collected rent and tracked resident payments and information in computer system.
• Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
• Maintained high occupancy rates through effective marketing strategies and excellent customer service.
• Enhanced community atmosphere by planning and executing engaging resident events.
• Collected monthly rent payments and other fees, always properly recording, and processing money.
• Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
• Maintained organized files on all current and past tenants, allowing for efficient retrieval of information when needed.
• Boosted property revenue by skillfully negotiating lease terms and rent increases.
• Coordinated with maintenance teams to ensure apartments were move-in ready, improving tenant move-in experience.

• Started off a screener and was promoted to TA Verifier for auto warranties. Screened and verified calls and information for management team.

• Provided customer service. Welcomed customers as they entered the store. Respond to customer questions with regards to their intended purchase. Assisted the customers with returns and refunds and resolve complaints that may arise.

• Greeted and seated guests in a friendly and courteous manner, receives payments and assists other service personnel as needed to provide total guest satisfaction.

• Customer Service. Accurately tallying customer purchases using the store POS system. Helping customers locate items throughout the store. Educating customers about upcoming sales and specials. Restocking merchandise and returning products to the correct area.

• Customer’s orders, bagged orders, delivered the correct order to the correct table. Registering customers’ orders in the POS system of the store. Ensuring to give the correct change and adhering to the policy of the store regarding gift cards and coupons. Greeting and welcoming customers as they arrive at the store. Passing customer complaints to management and assisting to resolve them. Keeping the working space clean and well-maintained.