Devin Williams
Litchfield Park
Summary
Dedicated customer service professional with experience in retail settings selling all types of products, and demonstrating profound ability consistently to exceed sales goals. Strong foundation in retail marketing processes and superior problem-solving skills. Ability to organize and manage data quickly to respond efficiently to customer inquiries.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Life Insurance Agent
AIL
02.2025 - Current
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Maintained high standards of customer service by building relationships with clients.
- Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales Number%.
- Provided coverage option information to assist clients in protecting assets.
- Increased sales of life insurance products through tactical customer outreach.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Analyzed customer needs to provide customized insurance solutions.
- Finalized sales and collected necessary deposits.
Solar Sales Representative
Our World Energy
02.2025 - Current
- Developed comprehensive solar energy proposals tailored to client needs and financial capabilities.
- Conducted in-depth market analysis to identify emerging trends and customer preferences in renewable energy.
- Educated clients on solar technology benefits, financing options, and government incentives for sustainable energy solutions.
- Managed end-to-end sales processes, ensuring timely follow-up and communication with prospective clients.
- Enhanced sales presentations using industry-specific tools to effectively demonstrate product value and ROI to clients.
- Drove successful contract negotiations with potential customers, ensuring mutually beneficial terms were agreed upon.
- Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
- Increased solar sales by developing and maintaining relationships with key clients and partners.
- Provided comprehensive education on the benefits of renewable energy sources such as solar power systems to prospective buyers throughout presentations or consultations sessions.
Customer Service Representative
Legendary Martial Arts
10.2020 - Current
- Provided solutions, recommendations, and replacements, using an empathetic approach and demeanor
- Recommended products and services to members and educated customers about relevant offerings
- Managed inbound and outbound calls to respond to inquiries and resolve concerns
- Communicated with clients over various platforms such as phone, email, web portal and chat
- Issued refunds, merchandise exchanges, and price adjustments in compliance with company policies
- Advised customers on status of merchandise ordered and arranged for pickup and delivery
- Returned customer calls, responding to inquiries and complaints effectively
- Exceeded requirements in providing products and services to customers at all times
- Responded to questions and followed up on customer interactions
Martial Arts Instructor
Legendary Martial Arts
06.2019 - Current
- Evaluated student performance to determine promotion in rank
- Trained children on kick punches, self-defense moves, and how to avoid physical confrontations
- Created safe and nurturing environment for students by following policies and procedures
- Taught philosophical instruction to students concerning martial arts theory and thought
- Delivered fitness experiences to support customers' efforts to meet short- and long-term fitness goals
- Planned routines, chose appropriate music, and designated movements for muscle sets
- Developed personal training client base by building retention and getting referrals
- Taught students how to improve their lifestyle choices, including developing nutritional plans and encouraging the elimination of damaging behaviors
- Adjusted, maintained, and operated all fitness equipment and showed members how to get maximum benefit by using equipment correctly and safely
- Improved relationships by maintaining open lines of communication with staff and parents
Sanitation Worker
Legendary Martial Arts
06.2019 - Current
- Handled chemicals properly to avoid environmental hazards and personnel injuries
- Cleaned and sanitized equipment, floors, and machinery in production rooms
- Collected and disposed of trash to keep work areas free of debris
- Compressed the collected refuse to allow for the maximum amount of trash each day
- Kept work area organized and clutter-free
Education
High School Diploma - Athlete
Homeschooled
Litchfield Park, Az06.2021
Skills
- Martial Arts
- Combat and Breaking Techniques
- Self-Defense
- Physical Conditioning
- Teach classes
- Communication
- Needs assessment
- Client relationship management
- Client service
- Client account management
- Strong interpersonal skills
- Negotiation tactics
- Prospecting clients
- Upselling strategies
- Client retention
- Referral generation
- Appointment scheduling
- Client education
- Insurance sales expertise
- Cold calling
- Client needs analysis
- Life insurance sales
- Quotes and sales
- Customer follow-up
Timeline
Life Insurance Agent
AIL
02.2025 - Current
Solar Sales Representative
Our World Energy
02.2025 - Current
Customer Service Representative
Legendary Martial Arts
10.2020 - Current
Martial Arts Instructor
Legendary Martial Arts
06.2019 - Current
Sanitation Worker
Legendary Martial Arts
06.2019 - Current
High School Diploma - Athlete
Homeschooled
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