Devinn Washington
Goodyear
Summary
Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.
Overview
7
7
years of professional experience
Work History
Area Manager
Amazon
06.2024 - Current
- Led regional operations to optimize efficiency and enhance customer satisfaction.
- Analyzed market trends to identify growth opportunities and adjust operational strategies accordingly.
- Collaborated with cross-functional teams to streamline processes and reduce operational costs.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Underwriter
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11.2023 - 05.2024
- Processed high volume of transactions with consistent accuracy and strong attention to critical details.
- Supported agents with timely quotes and information about applications and acceptance likelihood.
- Determined appropriateness of approval or denial of personal loans based on identified risk profiles.
- Monitored existing policies for compliance with established guidelines, suggesting modifications as needed.
Staffing Manager
Randstad Staffing
03.2022 - 06.2023
- Established partnerships with external agencies or vendors offering specialized services in niche industries where finding qualified candidates may prove challenging.
- Forecasted staffing demand based on expected growth and turnover.
- Evaluated effectiveness of recruitment methods using key performance indicators KPIs to identify areas for improvement.
- Collaborated with hiring managers to understand staffing needs and create job descriptions.
- Utilized applicant tracking systems to manage candidate information and streamline hiring process.
Auto Underwriter
Carvana
04.2019 - 03.2022
- Review account documents to assess risk and help identify trends.
- Determined appropriateness of approval or denial of auto loans based on identified risk profiles.
- Ensure compliance with underwriting policies and be familiar with constant changes in policy and procedures.
- Ensuring they are comfortable when making the second biggest purchase of their lives online and sight-unseen is of the utmost importance.
- Empathize and understand that every customer's situation is unique.
- Multi-task and prioritize.
Education
Master of Business Administration (M.B.A.) -
University of Phoenix
03.2024
Bachelor of Science (B.S.) - Business
University of Phoenix
08.2022
Certification - Professional in Human Resources (PHR)
University of Phoenix
05.2022
Skills
- Problem solving
- Analytical thinking
- Time management
- On boarding, Training, and Development
- Goal Setting
- Employee Communications
- Team leadership
- Strategic Planning
- Performance management
- Multitasking
- Team development
- Relationship building and management
- Operations management
- Staff management
- Goals and performance
Timeline
Area Manager
Amazon
06.2024 - Current
Underwriter
Upgrade
11.2023 - 05.2024
Staffing Manager
Randstad Staffing
03.2022 - 06.2023
Auto Underwriter
Carvana
04.2019 - 03.2022
Bachelor of Science (B.S.) - Business
University of Phoenix
Certification - Professional in Human Resources (PHR)
University of Phoenix
Master of Business Administration (M.B.A.) -
University of Phoenix