Devon Morris
Vail
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Versatile Social Media Manager possessing well-coordinated and data-driven methodologies focused on prospecting solid leads, developing strategies, and increasing ROI. Knowledgeable about multiple social platforms and optimizing SEO. Excellent communicator and planner committed to building long-lasting and productive relationships.
Overview
6
6
years of professional experience
2021
2021
years of post-secondary education
Work History
Customer Service/Sales Associate
Citi
Tucson
10.2025 - Current
- Assisted customers with product inquiries and service requests.
- Maintained accurate product displays to enhance customer engagement.
- Handled customer complaints with professionalism and empathy.
- Processed transactions efficiently using Citi’s internal systems.
- Handled personal information with care.
Digital Marketing Specialist
Source Group, LLC
Tucson
07.2022 - 10.2025
- Developed digital marketing campaigns for various client projects.
- Managed social media accounts and increased audience engagement.
- Created content calendars to streamline marketing efforts.
- Conducted keyword research to enhance SEO strategies.
- Assisted in email marketing campaigns and list management.
- Created content for websites, blogs, social media platforms, and online advertising.
Customer Service Associate
Walgreens
Tucson
11.2019 - 08.2021
- Assisted customers with product inquiries and recommendations.
- Processed transactions accurately at the cash register.
- Maintained inventory levels and organized merchandise displays.
- Collaborated with team members to improve service quality.
- Resolved customer complaints effectively and professionally.
- Handled returns and exchanges following company policies.
- Trained new associates on customer service protocols.
Education
Andrada Polytechnic High School
Tucson, ArizonaSome College (No Degree) - Engineering
University of Arizona
Tucson, AZSkills
- Digital marketing
- Content creation
- Customer relationship management
- Social media management
- SEO strategy
- Transaction processing
- Team collaboration
- Problem solving
- Adaptability
- Business development
- Search engine optimization
- Email marketing
- Data analysis
- Brand development
Languages
English
Native/ Bilingual
Timeline
Customer Service/Sales Associate
Citi
10.2025 - Current
Digital Marketing Specialist
Source Group, LLC
07.2022 - 10.2025
Customer Service Associate
Walgreens
11.2019 - 08.2021
Andrada Polytechnic High School
Some College (No Degree) - Engineering
University of Arizona