Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Devon Tyler

Scottsdale,AZ

Summary

Professional manager with extensive experience in team leadership and business growth. Expertise in strategic planning, operations management, and financial oversight. Recognized for promoting collaboration and achieving consistent results in dynamic environments. Proven ability to tackle complex challenges while aligning with organizational goals.

Overview

10
10
years of professional experience

Work History

Senior Manager

Restore Hyper Wellness
01.2019 - Current
  • Advanced through 3 leadership promotions in 4 years, recognized for exceeding revenue targets, optimizing operations, and building high-performing, scalable teams.
  • Developed and implemented client service and sales frameworks adopted across 100% of corporate studios, increasing membership conversion by 25%+ and maintaining an 85+ NPS on Listen360 over five years.
  • Outperformed financial targets in 2024, generating $999K revenue vs. $956K budget, maintaining a 7% profit margin and delivering positive cash-flow EBITDA.
  • Streamlined labor models and scheduling strategies, reducing staffing costs by 10–12% while adapting to increased client demand.
  • Exceeded studio launch benchmarks by 215%, driving $92K in pre-opening revenue and enrolling 150+ members before grand opening.
  • Maintained a 4.9-star Google rating from 400+ client reviews, reinforcing brand trust and service consistency.
  • Established the corporate training hub, where nurses, estheticians, and managers from across the network were developed under our studio leadership team, strengthening clinical, service, and operational standards.
  • Promoted and mentored multiple employees into elevated leadership positions, creating a strong internal pipeline of managers, nurses, and estheticians who advanced into high-performing roles across the system.
  • Collaborated with HQ leadership to design and implement standardized 30-60-90 day onboarding and performance plans for all corporate General Managers, ensuring consistent execution and alignment across the network.
  • Built strategic community partnerships and launched grassroots outreach initiatives, driving brand visibility, increasing client acquisition, and establishing Restore as a trusted wellness leader in the local market.

Chiropractic Assistant

ARCADIA HEALTH & WELLNESS CHIROPRACTIC
08.2018 - 07.2019
  • Streamlined patient flow to enhance clinic efficiency by managing patient history and preparing exam rooms.
  • Administered therapeutic modalities such as electrical stimulation and traction table therapy to support recovery efforts.
  • Developed personalized rehabilitation programs, guiding patients through exercises to improve functional abilities.
  • Educated patients on diagnoses, injury prevention strategies, and therapeutic treatments for effective management.
  • Provided exceptional customer service through facility tours, familiarizing new patients with clinical equipment.
  • Maintained a clean work environment by regularly disinfecting treatment areas and equipment for patient safety.
  • Motivated and assisted patients in functional activities to optimize overall recovery outcomes.
  • Ensured clear communication regarding patient conditions and necessary tools for self-management.

Personal Trainer

ANYTIME FITNESS ARCADIA
04.2017 - 01.2019
  • Conducted comprehensive member assessments to develop personalized fitness plans that facilitated goal achievement.
  • Exceeded facility revenue targets and member retention rates through exceptional customer service.
  • Achieved outstanding sales results with approximately 70% closing rate on fitness consultations.
  • Built strong relationships with clients, earning a reputation for exceeding expectations.
  • Created and led engaging personal and group fitness sessions tailored to individual needs.
  • Actively promoted club offerings by participating in various marketing initiatives to recruit new members.
  • Delivered results-oriented fitness programs that contributed to high levels of client satisfaction.
  • Ranked among top performers in sales and client retention through dedicated service.

Lead Care Manager

SUNRISE SENIOR LIVING
12.2015 - 06.2017
  • Cultivated environment of trust, open communication, and innovative problem-solving to ensure high-quality care and service delivery.
  • Maintained regular communication with supervisor to provide updates on team and individual progress, report and address issues, and ensure task mastery.
  • Ensured adherence to all Sunrise Senior Living policies and procedures to enhance resident experience and quality of care.
  • Mediated conflicts and fostered positive group dynamics to promote collaborative and productive work environment.
  • Identified team training needs and reported to appropriate supervisors to ensure staff development and competence.
  • Efficiently managed and prioritized team tasks to optimize productivity and efficiency.
  • Monitored client vital signs, administered medications, and accurately tracked behaviors to provide timely and relevant information to healthcare supervisor.
  • Provided comprehensive assistance to clients with activities of daily living, such as bathing and personal grooming, to promote self-esteem and overall wellness.

Skills

  • Team leadership and development
  • Talent acquisition and scheduling
  • Operations management and performance
  • Cross-functional collaboration

Accomplishments

Awarded Restore Corporate’s 2024 Top General Manager for outstanding leadership, team results, and operational excellence.

Timeline

Senior Manager

Restore Hyper Wellness
01.2019 - Current

Chiropractic Assistant

ARCADIA HEALTH & WELLNESS CHIROPRACTIC
08.2018 - 07.2019

Personal Trainer

ANYTIME FITNESS ARCADIA
04.2017 - 01.2019

Lead Care Manager

SUNRISE SENIOR LIVING
12.2015 - 06.2017

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Devon Tyler