Deyanira Ruiz Baylon
Avondale
Summary
Professional with extensive experience in beauty industry front desk operations and client services. Expertise in client greeting, appointment scheduling, and customer record management, ensuring exceptional service in high-pressure environments. Bilingual in English and Spanish, with strong organizational and multitasking skills. Proficient in various office software, CRM platforms, and digital communication tools, dedicated to enhancing client comfort and supporting efficient.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Administrative Coordinator
Knotwood
Phoenix
03.2025 - 01.2026
- Organized and maintained filing systems for documents and records.
- Provided customer service by answering inquiries via phone and email promptly.
- Maintained inventory of office supplies and ordered replacements as necessary.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed database systems containing customer contact information.
- Scheduled appointments between clients and customers and internal staff members.
Hair Stylist
Ulta Beauty Salon
Goodyear
09.2024 - 04.2025
- Educated clients on hair care routines and recommended salon products for at-home maintenance
- Implemented sanitation practices to ensure a safe and hygienic environment.
- Developed strong client relationships to encourage repeat visits and loyalty.
- Greeted customers, answered phones and booked appointments.
- Pre-booked future appointments to increase repeat business.
- Demonstrated knowledge of health and safety regulations in the workplace.
- Organized promotional events to showcase new treatments and attract potential clients.
- Greeted patients upon arrival, made sure they were comfortable during their visit and answered any questions they had about treatments or services offered.
Education
Microsoft Desktop Associate - IT and computer science-related fields
GateWay Community College
Phoenix, AZ04-2025
High School Diploma -
West View High School
Avondale, AZ05-2024
Hairstyling Program Completion -
West-MEC Southwest Campus
Verrado, AZ05-2024
Skills
Excellent client communication and consultation skills
- Professional demeanor with a commitment to superior service
- Strong attention to detail
- Multi-tasking abilities
- Efficient appointment scheduling
- Time management
- Upselling
- Operating systems
- Tech-Savvy
- Team collaboration
- Health and safety regulations
- Customer acquisition
Certification
- Arizona Barbering & Cosmetology License
- CCL - Microsoft Desktop Associate -5030N
- OSHA 10 General Industry Safety and Health
- Barbicide Sanitation Certified
- Milady Infection Control Certified
- HSI- American Safety & Health Institute - Adult First Aid | CPR AED- Certified
Languages
Spanish
Native/ Bilingual
Timeline
Administrative Coordinator
Knotwood
03.2025 - 01.2026
Hair Stylist
Ulta Beauty Salon
09.2024 - 04.2025
Microsoft Desktop Associate - IT and computer science-related fields
GateWay Community College
High School Diploma -
West View High School
Hairstyling Program Completion -
West-MEC Southwest Campus