Dezeray Levario
Laveen
Summary
Successfully manage courtrooms independently and have established a great working relationship with the Judges and co-workers. Consistently provide excellent and professional customer service to both our internal and external customers. Demonstrate that you I can read and understand log entries and are able to recognize when an issue needs attention. I utilize my resources and ask for assistance when needed. I work hard and pay attention to detail and produce quality work.
Overview
3
3
years of professional experience
Work History
Court Bailiff
City of Phoenix
08.2023 - Current
- Ensure courtrooms, workstations, and public areas are organized, have the necessary supplies and updated forms, and the doors are secure when not in use.
- Perform assigned tasks and projects, such as procedure review, concluded case reports, etcetera, by prescribed due dates.
- Accurately update judicial orders and enter new case information in Court Management System.
- Provide customer service and information to attorneys, other court staff, outside agencies, and members of the public in a courteous and professional manner.
- Explain department procedures, policies, and programs to customers and resolve customer concerns in a courteous and professional manner.
- Correspond timely, in a professional manner, with customers and justice partners via email and fax using appropriate methods to ensure confidentiality of documents.
- Read and respond to internal email in a timely, professional manner.
- Report to assigned sections or areas to assist with completion of job duties/tasks in a timely and professional manner.
Desk Assistant
Central Arizona College
08.2022 - 05.2023
- Greeted guests in with friendliness and professionalism.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Managed incoming calls and directed them to appropriate departments for timely resolutions.
- Developed positive relationships with clients through excellent interpersonal skills during phone conversations or face-to-face interactions.
Daycare Worker
Children's Learning Adventure
05.2022 - 08.2022
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Managed daily routines efficiently while ensuring smooth transitions between activities for minimal disruption in the daycare setting.
Education
Associate of Arts - Liberal Studies
Central Arizona College
Coolidge, AZ05-2023
Skills
- Patience and empathy
- Courtroom procedures
- Teamwork
- Time management
- Problem-solving
- Attention to detail
Timeline
Court Bailiff
City of Phoenix
08.2023 - Current
Desk Assistant
Central Arizona College
08.2022 - 05.2023
Daycare Worker
Children's Learning Adventure
05.2022 - 08.2022
Associate of Arts - Liberal Studies
Central Arizona College
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