Diana Miranda Montaño
Tucson
Summary
Compassionate and dedicated professional with a strong foundation in empathy, active listening, and problem-solving, poised to excel in a clinical environment. Demonstrates an understanding of behavioral health concepts, patient assessment, and therapeutic interventions including group facilitation. Eager to expand knowledge and pursue a master's degree to advance as a clinician, providing impactful guidance and support to individuals in need. Committed to fostering positive outcomes through effective communication and tailored care strategies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Group Facilitator (40 hrs/ week)
Haven Detox-Arizona
07.2025 - Current
- Managed and delivered up to 4 therapeutic and psychoeducational groups daily (e.g., CBT, DBT skills, Relapse Prevention) for diverse adult populations within an acute detoxification and residential setting.
- Taught evidence-based curriculum focused on the intersection of Substance Use Disorders (SUDs) and co-occurring mental health conditions, utilizing Motivational Interviewing (MI) and strengths-based approaches to maximize client engagement and skill acquisition.
- Maintained meticulous clinical documentation within the Electronic Health Record (EHR), recording group attendance, participation metrics, and behavioral observations to inform the development of personalized treatment plans and multidisciplinary team discussions.
- Developed and implemented structured activities aligned with program objectives.
- Utilized conflict resolution techniques to address participant concerns promptly.
- Evaluated program effectiveness through participant surveys and focus groups.
Title-36 Case Manager (40 hrs/week)
COPE Community Services
07.2024 - 07.2025
- Coordinated and completed all court-ordered documentation.
- Facilitate groups for mental health, as well as court-ordered groups, like domestic violence.
- Counsel individuals to assist in dealing with substance abuse, mental, physical illness, or poverty.
- Assessed client needs and developed individualized care plans.
- Coordinated with healthcare providers to ensure comprehensive service delivery.
- Monitored client progress and adjusted care plans as necessary.
- Advocated for clients' rights and access to resources within the community.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate safely.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Coordinated client assessments to develop personalized service plans.
- Provided training for new staff on case management protocols and procedures.
Academic Advising Ambassador (15-29hrs/week)
Embry-Riddle Aeronautical University
02.2023 - 05.2024
- Assisted with day-to-day operations, working efficiently and productively with all advising members.
- Developed academic resources to enhance student understanding of degree requirements and course selection.
- Assisted students in navigating academic policies, ensuring compliance with institutional guidelines.
- Collaborated with faculty to identify at-risk students and implement proactive support measures.
- Maintained comprehensive records in advising software, ensuring accurate tracking of student progress.
- Facilitated connections between students and appropriate campus resources, aiding in their overall success.
- Mentored new advising assistants on best practices for student engagement and support services.
Education
Bachelor of Science - Forensic Psychology
Embry-Riddle Aeronautical University
Prescott, AZ05.2024
Skills
- Software- SPSS, SolidWorks, Corel Draw, Microsoft Word, Excel, and PowerPoint
- Verbal and written communication
- Patient assessments
- Facilitation techniques
- Interpersonal and written communication
- Case management
- Care coordination
- Documentation proficiency
- Emotional awareness
- Patient support
Accomplishments
SHPE- Society for Hispanic Professional Engineers, 08/2019 - 09/2020
PSI CHI- Psychology Honors Society, President, 04/2022 - 05/2024
HFES- Human Factors and Ergonomics Society, 09/2022 - 05/2024
DDE-Beta Eta Chapter of Delta Delta Epsilon, 01/2023 - 05/2024
Psychology Club, Secretary, 08/2023 - 05/2024
Dean's List, Fall 2020 - Spring 2024
Women of Excellence Certificate, 2021 - 2024
Daktronics NAIA Softball Scholar-Athlete, 2022 - 2024
Distinguished Graduate in Forensic Psychology, 2024
Affiliations
- SHPE- Society for Hispanic Professional Engineers 08/2019 - 09/2020
- PSI CHI- Psychology Honors Society, President 04/2022 - 05/2024
- HFES- Human Factors and Ergonomics Society 09/2022 - 05/2024
- BETA ETA CHAPTER OF DELTA DELTA EPSILON- Forensics Honors Society Psychology Club, Secretary 01/2023 - 05/2024
- 08/2023 - 05/2024
Certification
- Peer Support
- DBT Group Facilitator
- CPI Nonviolent Crisis Intervention: Advanced Skills
- Basic Life Skills Training (CPR)
Languages
English
Native or Bilingual
Spanish
Full Professional
AWARDS
Dean’s List Fall 2020 - Spring 2024, Women of Excellence Certificate 2021 - 2024, Daktronics NAIA Softball Scholar-Athlete 2022 - 2024, Distinguished Graduate in Forensic Psychology 2024
Timeline
Group Facilitator (40 hrs/ week)
Haven Detox-Arizona
07.2025 - Current
Title-36 Case Manager (40 hrs/week)
COPE Community Services
07.2024 - 07.2025
Academic Advising Ambassador (15-29hrs/week)
Embry-Riddle Aeronautical University
02.2023 - 05.2024
Bachelor of Science - Forensic Psychology
Embry-Riddle Aeronautical University