Diana Soto, BSN, RN, CDCES
Tolleson
Summary
Bilingual compassionate Registered Nurse known for delivering quality care that is patient centered. Skilled in assessing needs, and developing effective treatment plans.
Overview
6
6
years of professional experience
Work History
Certified Diabetes Care and Education Specialist
Valleywise Health
01.2024 - Current
- Improve patient outcomes by developing and implementing comprehensive diabetes education programs.
- Enhance patient understanding of diabetes management through personalized coaching and support.
- Collaborate with healthcare providers to ensure optimal care plans for patients with diabetes.
- Conduct assessments of patient needs, individualizing education plans accordingly.
- Increase patient adherence to treatment plans by providing ongoing support and resources.
- Promote a supportive environment where patients felt comfortable discussing personal challenges related to diabetes selfmanagement.
- Serve as a resource for the latest evidence-based practices in diabetes care, ensuring accurate information dissemination.
- Maintain professional certification through continuous learning opportunities and participation in industry conferences.
- Work closely with multidisciplinary teams to create holistic approaches for effective diabetes care management.
- Assist patients in setting realistic goals for healthy lifestyle changes, resulting in better blood glucose control.
- Educate patients and families on diabetes-related care.
- Promote available resources and connected individuals with services.
Community Health Manager
Adelante Healthcare
02.2023 - 09.2023
- Managed 11 Community Health team members.
- Coordinated programs to promote health, and preventative care.
- Planned, implemented, and evaluated corporate onsite/offsite health events, including but not limited to: Onsite vaccination events, health screenings and health risk assessments, Onsite health and fitness events, Education events, Wellness events.
- Completed performance evaluations and administrated appropriate wage increases.
- Initiated hiring process including staff assessment, justification of request for personnel, interviewing , and selection following assigned guidelines.
- Initiated appropriate disciplinary process utilizing established policies and procedures.
- Scheduled staff work hours, kept appropriate records of work hours/timecards and schedules.
- Assured all staff completed appropriate training and competencies at required intervals.
- Supervises nursing staff.
- Worked collaboratively with Community Health Programs team for data collection, health outcomes reporting, clinical audits, and programmatic evaluations.
- Managed grants for Community Health.
- Developed health related presentation/workshops for communities.
Nurse Health Educator
Adelante Healthcare
10.2021 - 02.2023
- Provide initial and ongoing Diabetes Self-Management Education (DSME) to patients in English and Spanish.
- Facilitated cohorts of the CDC's Diabetes Prevention Program (DPP)
- Provided education to patients regarding insulin administration, insulin titration, glucose monitoring, meal planning, and daily physical activity.
- Participate in vaccine community events.
- Conducted Medication reconciliation, medication refills, Provided education on new medications in person as well as telephonic.
- Educated patients, families and caregivers on disease state and prognosis, treatment options, disease process and management and lifestyle options. Education provided in person as well as virtually.
- Conducted comprehensive, preventative screening for patients and /or assists all support staff in daily patient interactions as needed.
- Performed triage calls using approved clinical decision support tools
- Worked collaboratively with community Health team on data collection, health outcomes reporting, clinical audits, and programmatic evaluation.
- Implemented accurate and timely documentation in electronic client medical records.
- Performed POC testing. (COVID, Flu, Blood Glucose, A1C, etc)
- Provided excellent customer service in all health screenings.
Clinical Research Nurse
Celerion
04.2021 - 08.2022
- Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
- Monitored participants condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Administered medications and treatment to participants and monitored responses while working with healthcare teams to adjust care plans.
- Monitored participant's reactions after administering medications and IV therapies.
- Responsible for performing scheduled nursing tasks according to study protocol.
- Identify and report adverse events to assist in clinical research process.
Hospice Register Nurse Case Manager
United Hospice And Palliative Care Of AZ
12.2020 - 05.2021
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
- Analyzed patient responses to medications, therapies and variances in plans of care.
- Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Provided high level of quality, compassionate care to patients and caregivers.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Treated and carefully tended to vascular and diabetic ulcers.
- Instructed patients and caregivers on how to clean and dress wounds and how to prevent infections.
- Prevented skin deterioration.
- Assessed and treated draining of wounds.
- Implemented plans to prevent pressure ulcers and other wound developments.
- Supervised CNAs in delivering quality patient care.
RN, Medical Coordinator
Neighborhood Ministries/Nueva Esperanza
09.2019 - 10.2020
- Responsible for assessing, facilitating, and monitoring all components of client/patient medical services for unaccompanied minors (2yrs - 12 yrs) from Office of Refugee Resettlement under division of US Health and Human Services.
- Ensured that all children's immunizations were up to date.
- Obtained health related medical documentation over phone for each patient admission via EMR system.
- Educate and counsel youth concerning their medical status, disease education, prevention of disease and other health related topics.
- Assisted medical providers with examinations procedures such as patient screenings and in-person triage.
- Prepared youths for examinations, record medical intake, obtain vitals, height, and weight.
- Submit daily, weekly, monthly, quarterly, and annual medical assessment reports to supervisor.
- Maintained precise and reliable documentation reports, consent forms, phone logs, computer databases.
- Ensured proper daily documentation for patients in agency's database as well as ORR-UAC Portal.
- Responded, assessed, and complied with patients' medical complaints when necessary.
- Provided urgent and emergency medical needs immediately if necessary.
- Initiated routine lab test.
- Dispense medications in safe and timely manner.
- Facilitate and conduct medication administration and side effects.
- Develop and expand medical and dental services with local providers.
Staff Registered Nurse
Copper Springs Behavioral Health Hospital, PRN
05.2019 - 09.2019
- Provided direct patient care, stabilized patients, and determined next course of action for adult / geriatric patients.
- Managed patient care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care to patients daily.
- Worked with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
- Shared methods with patients to improve health and meet recovery goals.
- Effectively prioritized assignments, executing care based on each patient's relative condition and deliver safe/efficient care.
- Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
- Conferred with physicians to discuss diagnoses and plan well-coordinated treatment approaches for patients.
- Updated patient charts using software with data such as medications to keep records current.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors.
- Helped patients regain or improve coping abilities to prevent further disability.
- Performed ongoing assessments with patients to evaluate mental health needs.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Administered different medications in line with physician orders and treatment plan.
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Observed and reported patient condition, progress and medication side effects to accurately document updates.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Performed point of care testing to patients.
- Assessed physical, psychological, physiologic and cognitive status of patients.
- Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
Community Health Nurse
Esperança, Inc
01.2018 - 05.2019
- Cared for members within communities to determine health needs.
- Facilitated Diabetes self-management education workshops in English and Spanish.
- Facilitated Diabetes prevention workshops in English and Spanish.
- Coordinated and implemented community-based immunization programs and activities to meet a community's needs.
- Conducted health assessments of communities using available data and collecting additional data to provide the information necessary to assess, plan, implement and evaluate community health.
- Conducted group education classes for clients on various disease prevention topics.
- Administered pre/post-test, assisted with collecting outcome data, assisted with reporting of outcomes to funders.
- Supervised and trained promotoras/community health workers to facilitate Diabetes Education Empowerment Program (DEEP) in the community.
- Assisted with program planning to support the health of communities, and individuals.
- Provides presentations on immunizations, communicable diseases, safety, and other public health issues to schools, childcare centers, and senior affordable housing,
- Collaborated with other health-focused organizations and agencies to promote community health.
Education
Bachelor of Science - Nursing
The University Of Alabama
Tuscaloosa, AL12.2020
Associate of Science - Nursing
Maricopa Community Colleges - Gateway Community College
Phoenix, AZ05.2018
Bachelor of Arts - Psychology
Ottawa University
Phoenix, AZ04.2015
Volunteer
2018 - 2020
Volunteered with PACH (Phoenix Allies for Community Health) clinic providing patients diabetes education.
Timeline
Certified Diabetes Care and Education Specialist
Valleywise Health
01.2024 - Current
Community Health Manager
Adelante Healthcare
02.2023 - 09.2023
Nurse Health Educator
Adelante Healthcare
10.2021 - 02.2023
Clinical Research Nurse
Celerion
04.2021 - 08.2022
Hospice Register Nurse Case Manager
United Hospice And Palliative Care Of AZ
12.2020 - 05.2021
RN, Medical Coordinator
Neighborhood Ministries/Nueva Esperanza
09.2019 - 10.2020
Staff Registered Nurse
Copper Springs Behavioral Health Hospital, PRN
05.2019 - 09.2019
Community Health Nurse
Esperança, Inc
01.2018 - 05.2019
Bachelor of Science - Nursing
The University Of Alabama
Associate of Science - Nursing
Maricopa Community Colleges - Gateway Community College
Bachelor of Arts - Psychology
Ottawa University
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