Diana G. Romero
Maricopa
Summary
Results-oriented retail operations leader with extensive experience in Walmart Supercenters and neighborhood markets across Arizona and California. Expertise in task delegation, safety compliance, and inventory control. Committed to optimizing operations and enhancing team performance.
Overview
6
6
years of professional experience
Work History
Stocking 3 Team Lead
Walmart
Maricopa
05.2025 - Current
- Leading overnight freight and replenishment operations across multiple departments (grocery, consumables and digital), coordinating up to 40 associates per shift.
- Evaluating needs and delegating tasks to ensure operational excellence while maintaining safety protocols, quality, and productivity.
- Certified in operating heavy machinery, such as forklifts and pallet stackers.
- Monitored inventory levels and assisted with stock replenishment to maintain product availability.
- Partnered with area management to align freight flow, binning, and merchandising, while identifying areas for process improvement within the team.
- Reviewed completed work to verify consistency, quality, and conformance.
Front End Checkout Team Associate
Walmart
Maricopa
06.2024 - 05.2025
- Supported operations, check-out efficiency, and scheduling.
- Maintained equipment to meet operational goals and store cleanliness to enhance safety by removing hazards, and keeping areas neat and stocked.
- Provided customer service to clients, including resolving complaints, product selection, and other inquiries.
Stocking 1 & 2 Associate
Walmart
Maricopa
05.2023 - 05.2024
- Executed freight processing and zone recovery under strict time frames while maintaining freight accuracy and modular compliance.
- Organized backroom areas to maintain a clean and organized work environment.
- Managed multiple tasks simultaneously while maintaining attention to detail.
Deli/Bakery Team Lead
Walmart
Phoenix
02.2023 - 10.2023
- Directed daily operations, food safety, and scheduling for high-volume fresh departments while improving sales and quality compliance.
- Managed inventory levels to maintain product freshness and availability.
- Trained new team members on bakery processes and safety protocols, regulations.
Digital Team Lead
Walmart
Glendale
06.2021 - 06.2022
- Directed online grocery daily operations optimized fulfillment, and customer satisfaction marks.
- Assisted in scheduling shifts and managing team performance reviews.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Resolved escalated customer complaints or queries promptly and efficiently.
Overnight Assistant Manager
Walmart
Phoenix
03.2020 - 06.2021
- Managed overnight store operations across multiple departments while supervising up to 40 associates per shift.
- Controlled freight flow, labor allocation, and store readiness.
- Provided ongoing coaching and feedback to employees regarding job performance expectations.
Skills
- Team leadership
- Cross-functional management
- Freight flow and logistics
- Inventory control
- Equipment operation
- Task delegation
- Training and development
- Customer service
- Merchandising and modular compliance
- Safety compliance
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
Associate of the Month January 2024
References
References available upon request.
Timeline
Stocking 3 Team Lead
Walmart
05.2025 - Current
Front End Checkout Team Associate
Walmart
06.2024 - 05.2025
Stocking 1 & 2 Associate
Walmart
05.2023 - 05.2024
Deli/Bakery Team Lead
Walmart
02.2023 - 10.2023
Digital Team Lead
Walmart
06.2021 - 06.2022
Overnight Assistant Manager
Walmart
03.2020 - 06.2021