Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Diego Freig

Nogales

Summary

Dynamic operations and sales manager with a proven track record at Freig Carrillo Forwarding, excelling in stakeholder engagement and process improvement. Successfully increased profit margins by streamlining operations and negotiating favorable contracts. Adept at project management and driving change, ensuring compliance and enhancing customer satisfaction through effective communication and coaching.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager of Operations and Sales

Freig Carrillo Forwarding
01.2022 - Current
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Increased profit by streamlining operations.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Attended industry events and conventions to expain sales opportunities.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Drove sales by developing multi-million dollar contract sales.

Consultant

London Consulting Group
02.2021 - 12.2021
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Generated reports detailing findings and recommendations.
  • Created and managed project plans, timelines and budgets.
  • Frequently inspected production area to verify proper equipment operation.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Education

Bachelor in Industrial Engineering - Industrial Engineering

Tecnológico De Monterrey Campus Monterrey
Monterrey, NL, Mexico
12-2020

Skills

  • Stakeholder engagement
  • Change management
  • Regulatory compliance
  • Data analysis
  • Process improvement
  • Inventory management
  • KPI tracking
  • Supply chain management
  • Project management

Certification

  • Licensed Customs Broker - 2023

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Manager of Operations and Sales

Freig Carrillo Forwarding
01.2022 - Current

Consultant

London Consulting Group
02.2021 - 12.2021

Bachelor in Industrial Engineering - Industrial Engineering

Tecnológico De Monterrey Campus Monterrey

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Diego Freig