Diego Rodriguez
Yuma
Summary
Dynamic supervisor with proven leadership at UPS, enhancing team productivity through effective workflows and open communication. Skilled in training and mentoring, I improved customer satisfaction by addressing inquiries promptly. Committed to achieving goals, I adeptly managed project plans while fostering a collaborative team environment.
Overview
5
5
years of professional experience
Work History
Supervisor
United Parcel Service, UPS
01.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Created and managed project plans, timelines and budgets.
Sales Associate
GNC Live Well
04.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Gila Ridge High School
7150 E 24th St05-2016
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Processes and procedures
- Team building
Timeline
Supervisor
United Parcel Service, UPS
01.2021 - Current
Sales Associate
GNC Live Well
04.2020 - 01.2021
High School Diploma -
Gila Ridge High School
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