Diego Rolon
San Tan Valley
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
8
8
years of professional experience
2022
2022
years of post-secondary education
Work History
Sales Associate
Best Buy
Gilbert
08.2024 - Current
- Assisted customers in locating products and answering inquiries.
- Maintained store displays to ensure an organized shopping environment.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to meet daily sales goals.
- Provided product knowledge to enhance customer experience and satisfaction.
- Organized stockroom inventory for efficient product retrieval and restocking.
- Handled customer complaints and resolved issues promptly and professionally.
- Educated customers on current promotions and loyalty programs available in-store.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
Sales Associate
Parents Business Photography
Mesa
05.2019 - 05.2020
- Provided product knowledge to enhance customer experience and satisfaction.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
Dental Receptionist
Robison Orthodontist
Gilbert
04.2018 - 02.2019
- Organized office supplies and maintained a clean reception area.
- Handled incoming calls and directed them to appropriate staff members.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Collected payments from patients in accordance with established policies and procedures.
- Created a welcoming environment for patients by providing exceptional customer service at all times.
Education
Associates Nursing - Nursing
Central Arizona College
Coolidge, AZ 03.2026 - 03.2026
Poston Butte Highschool
San Tan Valley, AZSkills
- Fluent in Spanish
- Customer service
- Team collaboration
- Patient care
- Time management
- Problem resolution
- Appointment scheduling
- Inventory management
- Cash handling
- Client account management
- Reliable and punctual
- Retail merchandising expertise
- Teamwork and collaboration
- Relationship building
- Verbal/written communication
- Client service
- Excellent people skills
- Cash register operation
- Adapt to diverse groups
- Written and oral communication skills
- Outgoing personality
- Listening skills
- Inventory control
- Strategic planning
- Guest relations
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Associates Nursing - Nursing
Central Arizona College
03.2026 - 03.2026
Sales Associate
Best Buy
08.2024 - Current
Sales Associate
Parents Business Photography
05.2019 - 05.2020
Dental Receptionist
Robison Orthodontist
04.2018 - 02.2019
Poston Butte Highschool