DINO CESAN
Phoenix,AZ
Summary
Dynamic warehouse professional with over 15 years of experience in management and leadership, complemented by exceptional interpersonal skills. Proficient in operating various types of lifts and knowledgeable in global shipping programs, including UPS and FedEx. Hazmat certified and dedicated to training and coaching, with a proven track record in ISO 9001:2008 and ISO TS29001:2010 certified environments. Committed to hard work, adaptability, and embracing new challenges to drive operational success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Associate
Home Depot
Phoenix, AZ
09.2023 - Current
- Serve as a General Associate in the Reverse Logistics Center, supporting daily warehouse and distribution operations.
- Coach and mentor newly onboarded associates, providing training on processes, procedures, safety standards, and productivity expectations.
- Cross-train associates in multiple operational areas to improve workforce flexibility and team performance.
- Active member of the InFocus Safety Team, promoting workplace safety, identifying potential hazards, and supporting safety initiatives.
- Represent associates as a member of the Voice of Associates (VOA) Committee, communicating employee feedback, concerns, and improvement ideas to leadership.
- Foster a positive team environment through collaboration, problem-solving, and continuous improvement efforts.
- Support operational efficiency while maintaining compliance with company policies, quality standards, and safety procedures.
Customer Service Rep
iWired
08.2017 - 10.2022
- Customer Service Rep for company that dose alarms and internet services for homes. Inbound calls, help customers resolve problems, schedule technicians for there work orders, deal with all builders in Arizona, emails, logs, dispatching technicians. Familiar with Outlook, Cloud gin Programs, C.O.P.S Monitoring.
Warehouse Manager
Thingz
03.2016 - 01.2017
- Shipping and handling. Receiving merchandise and assembling. Data entry. Purchasing supplies. Shipping out small packages. Delivering products to customers homes.
- Furniture store
Warehouse Supervisor/clerk
West Coast B.O.P
05.2006 - 03.2015
- Started as clerk, supervised warehouse, shipping and handling. Knowledge with UPS world ship, with Fedex ship manager, international and LTL shipments. Managed a culture resistant to change subsequently result in successful registration to ISO 9001:2008 and ISO TS29001:2010 quality system standards. Supervised warehouse. Filled out daily paperworks. Took in orders. Managed and handled parts that are for blowout preventer on a oil rig in oil field industry. Assembled replacement and rebuild kits for various blowout preventers. Familiar with all required paperwork to ship international.
Warehouse/assistant delivery driver
AZ Parts Master
08.2005 - 05.2006
- Took orders, shipping handling, warehouse jobs and duties, assistant delivery driver on delivery runs. Loading unloading materials from the truck.
Education
GED -
Glendale Community College
Glendale, AZAccomplishments
- Earned multiple Homer Awards in recognition of outstanding performance, teamwork, and contribution to operational success.
- Recognized as Employee of the Month for demonstrating exceptional work ethic, leadership, reliability, and commitment to company values.
- Successfully coached and trained new associates, helping them become productive and confident team members.
Certification
Hazmat Certified
Language
English
Bosnian
German
Timeline
General Associate
Home Depot
09.2023 - Current
Customer Service Rep
iWired
08.2017 - 10.2022
Warehouse Manager
Thingz
03.2016 - 01.2017
Warehouse Supervisor/clerk
West Coast B.O.P
05.2006 - 03.2015
Warehouse/assistant delivery driver
AZ Parts Master
08.2005 - 05.2006
GED -
Glendale Community College