Summary
Overview
Work History
Education
Skills
Timeline
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D’marcus McClammy

Goodyear

Summary

Dynamic and detail-oriented professional with proven success at Lowe's in enhancing customer satisfaction through efficient order fulfillment. Skilled in teamwork and time management, I excel in fast-paced environments, consistently delivering high-quality service while training new associates. Committed to maintaining workplace cleanliness and safety, I thrive on building strong relationships with team members.

Overview

2
2
years of professional experience

Work History

Fulfillment Associate

Lowe's
01.2024 - Current
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Enhanced versatility by acquiring skills across multiple job functions in the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Boosted customer satisfaction through precise order fulfillment under strict time constraints.

Team Leader

Panera Bread
03.2024 - 04.2025
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Teak Cook

Habit Burger
03.2023 - 03.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Streamlined kitchen operations with effective communication and collaboration among team members.

Education

Electrical - Electrical Applications

The Refrigeration School
Phoenix, AZ

High School Diploma -

Cesar Chavez High School
Laveen, AZ
05.2024

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Attention to detail
  • Product packaging
  • Customer service
  • Team leadership
  • Time management
  • Order picking skills
  • Friendly and courteous
  • Excellent communication
  • Detail-oriented
  • Work prioritization
  • Punctual and reliable
  • Pallet jack proficiency
  • Quality control
  • Relationship building
  • Material handling
  • Packing efficiency
  • Sorting and organizing
  • Order fulfillment
  • Loading and unloading
  • Equipment operation
  • Heavy lifting
  • Pulling and preparing orders
  • Palletizing
  • Warehouse safety
  • Product picking
  • Physical stamina
  • Problem-solving
  • Multitasking and organization
  • Workplace cleanliness
  • Basic math
  • Quality assurance
  • Hand-eye coordination

Timeline

Team Leader

Panera Bread
03.2024 - 04.2025

Fulfillment Associate

Lowe's
01.2024 - Current

Teak Cook

Habit Burger
03.2023 - 03.2024

Electrical - Electrical Applications

The Refrigeration School

High School Diploma -

Cesar Chavez High School

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D’marcus McClammy