Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

D’Neyjha Haynes

Mesa

Summary

Dynamic and results-driven professional with extensive experience at McDonald's, excelling in customer service and team leadership. Proven ability to enhance customer satisfaction through effective problem-solving and attention to detail. Skilled in multitasking and maintaining safety standards, fostering a productive environment that drives team performance and operational excellence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
06.2025 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Became familiar with products to answer questions and make suggestions.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.

Manager

McDonald's
08.2021 - 03.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Organized professional development programs for staff, leading to improved performance and skill sets.

Education

Dr. Dolores Silas Hugh School
Tacoma, WA
06-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Integrity and honesty
  • Safety awareness
  • Basic math
  • Learning agility
  • Hospitality service expertise

Certification

ServSafe

  • Completed 5/19/23

Timeline

Crew Member

McDonald's
06.2025 - Current

Manager

McDonald's
08.2021 - 03.2024

Dr. Dolores Silas Hugh School

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D’Neyjha Haynes