Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dominic Rovero

Tucson

Summary

I take pride in excelling not only at delivering excellent customer service but also in fostering meaningful social interactions. As a man of integrity, I cannot promote something I don’t truly believe will benefit someone’s life. I simply won’t compromise on that. I am highly dedicated and always open-minded to exploring different approaches to getting a task done.

Overview

5
5
years of professional experience

Work History

Appointment Setter

Rising Solar
01.2023 - 12.2024
  • Set appointments with salespeople and potential customers.
  • Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
  • Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
  • Answered phone calls and answered questions from potential customers.
  • Performed door-to-door sales, sharing basic solar energy details and coordinating appointment setups.

Point of Sale Associate

Metro by T-Mobile
03.2022 - 01.2023
  • Trained new associates on Point of Sale systems, improving their knowledge and efficiency in handling customer transactions.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers with product selection based on their needs or preferences while adhering to store guidelines on suggestive selling techniques.
  • Mastered multiple Point of Sale software platforms, adapting quickly to changes in technology or system updates.

Associate

Harbor Freight
06.2021 - 12.2021
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Crew Member

Papa Johns
07.2019 - 04.2021
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

Associate of Science - Cyber Security

Pima Community College
Tucson, AZ
04-2026

Skills

  • Time management
  • Clear communication
  • Telephone etiquette
  • Customer rapport
  • Overcoming objections
  • Goal oriented
  • Teamwork and collaboration

Timeline

Appointment Setter

Rising Solar
01.2023 - 12.2024

Point of Sale Associate

Metro by T-Mobile
03.2022 - 01.2023

Associate

Harbor Freight
06.2021 - 12.2021

Crew Member

Papa Johns
07.2019 - 04.2021

Associate of Science - Cyber Security

Pima Community College
Dominic Rovero