Dominick Johnson
Phoenix
Summary
Versatile customer service expert with a strong work ethic and high attention to detail. Successfully navigated challenging situations while providing compassionate support in various environments, ensuring customer needs are met with professionalism and care.
Overview
3
3
years of professional experience
Work History
CSR
dollar tree
mesa
01.2026 - 03.2026
- Resolved customer complaints, delivering effective solutions that enhanced customer satisfaction.
- Engaged customers with friendly communication and personalized service, fostering a welcoming shopping experience.
- Assisted customers with product inquiries and store navigation.
- Answered customer inquiries and provided accurate information regarding products and services.
- Handled cash transactions and operated the register efficiently.
- Developed strong customer relationships, encouraging repeat business and contributing to store loyalty.
Residential hospice
Clark Richardson
Mesa
03.2025 - 12.2025
- Administered prescribed medication to ensure proper dosage and timing.
- Provided companionship and addressed Clark's emotional and spiritual needs, fostering a supportive environment.
- Supported Clark in daily activities, enhancing comfort and quality of life through bathing and meal assistance.
- Coordinated transportation for doctor appointments to ensure timely attendance.
- Executed day-to-day duties with attention to detail, ensuring consistent care and support.
- Clark passed away December 2025.
CSR
Goodwill
Phoenix
05.2024 - 02.2025
- Guided customers through product inquiries and store navigation to improve satisfaction.
- Engaged customers through friendly communication and personalized service.
- Built rapport with customers through personalized interactions, fostering loyalty.
- Partnered with team members to create a more enjoyable customer experience.
- Handled cash transactions and operated the register efficiently.
CSR
Dollar Tree
Glendale
05.2023 - 10.2023
- Resolved customer complaints by providing tailored solutions, enhancing customer satisfaction.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Engaged customers through friendly communication and personalized service to foster loyalty.
- Developed strong customer relationships, encouraging repeat business and contributing to store revenue.
- Assisted customers with product inquiries and store navigation.
- Handled cash transactions and operated the register efficiently.
- Maintained store cleanliness and organized merchandise displays.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Diploma -
Washington High School
2217 w Glendale AZ, 8502105-2024
Skills
- Microsoft Office proficiency
- Customer relationship management
- Sales transaction processing
- Prioritization skills
- Team collaboration
- Active listening
- High attention to detail
- Effective time management
- Prioritization skills
- Rapid learner
- Microsoft Office proficiency
- Work ethic
- Prioritization skills
- Customer engagement
References
Furnished upon request
Timeline
CSR
dollar tree
01.2026 - 03.2026
Residential hospice
Clark Richardson
03.2025 - 12.2025
CSR
Goodwill
05.2024 - 02.2025
CSR
Dollar Tree
05.2023 - 10.2023
Diploma -
Washington High School