Domonique Rosales
Tucson,AZ
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Server
Native Grill and Wings
10.2016 - 04.2024
- Started off as just a hostess here at Native, answering phone taking to go orders & reservations
- Being the first impression of the restaurant and greeting everyone generously as soon as they walk in
- Became a server due to my managers noticing my hard work, dedication and knowledge
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Crew Member
Little Caesars
02.2013 - 10.2014
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Server/Cashier
Tucson Trap & Skeet
08.2008 - 08.2012
- Family owned kitchen, helping take food orders, running them out to customers
- Cleaning all around the kitchen, dishes, sweeping, mopping.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Skills
- Serving Experience
- Strong Work Ethic
- High-volume dining
- Service prioritization
Certification
Food Handler & Liquor Certification
Additional Information
I am a very fast learner and am willing to do the job. I'm also not picky nor opposed to having work I've never done before. I'm used to working in a faced paced environment while being under pressure is included. I'm also a very good listener, catch on quick when it comes to details of the job as well. I'm pretty familiar when it comes to computers, answering phones etc.
Timeline
Server
Native Grill and Wings
10.2016 - 04.2024
Crew Member
Little Caesars
02.2013 - 10.2014
Server/Cashier
Tucson Trap & Skeet
08.2008 - 08.2012
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