Achieve business objectives and maximize commercial success in Arizona market.
Manage commercial projects that require anywhere from 400-3000 gallons, ensuring service quality and customer satisfaction.
Utilize delivery model to exceed company goal of 25 store to site deliveries on weekly basis.
Commercial job walks with key stakeholders including contractors, subcontractors, and project managers to access progress, discuss potential issues, and ensure success of overall project.
Inside Sales Representative
Behr Paint Company
01.2020 - 04.2023
Manage customer accounts to maintain strong relationships, repeat business and increase market share.
Utilize consultative selling techniques with contractors, architects, designers and investors to understand customer needs and recommend colors and products.
Comprehensive understanding of paint, coatings, and surface treatments with focus on delivering tailored solutions to clients.
Prospect and cold-call potential residential and commercial clients to generate quality leads.
Successfully exceeded quarterly sales targets through combination of new business acquisition and account expansion.
Provide exceptional post-sales support, ensuring high levels of customer satisfaction and fostering long-term partnerships.
Customer Service Lead
Dunn Edwards Paints
03.2015 - 12.2019
Trained, oversaw, and mentored new team members to strengthen performance and drive productivity.
Consistently met and exceeded sales targets through product knowledge and effective sales techniques.
Proactively upsold and cross-sold additional products to maximize revenue per transaction.
Resolved customer service issues using company processes and policies and provided updates to customers.