Donzel Scott
Phoenix
Summary
Dynamic behavioral professional with extensive experience delivering ABA therapy services to diverse populations. Proven expertise in developing customized behavior intervention plans and fostering collaboration with educators and healthcare professionals to enhance client outcomes. Strong team player dedicated to achieving measurable results while adeptly adapting to the evolving needs of clients. Committed to promoting positive behavioral change through evidence-based practices and compassionate support.
Overview
15
15
years of professional experience
1
1
Certification
Work History
ABA Therapist
Arizona
- Current
- Locally
YOUTH COUNSELOR III (BHT)
Hampstead, NH
08.2025 - Current
- Performs constant surveillance to ensure a safe and secure environment free from assaults, escapes, attempted suicides, and other potentially dangerous or fatal situations. Inspects and searches residents and their living area for contraband and ensures protection of resident possessions or evidential material.
- Demonstrates the ability to handle potentially volatile situations including suicide attempts, assaults, attempted escapes, etc.
- Organizes and supervises daily recreational, motivational and educational activities to encourage growth and development of residents. Physically subdues aggressive, and at times assaultive, residents within guidelines established by the Agency.
- Develops and implements specific treatment plans geared toward residents’ individual needs. Develops and facilitates weekly therapeutic groups (e.g. “Cognitive Self Change”) and coordinates and conducts individual counseling and family sessions to achieve specific short- and long-term objectives with a goal of rehabilitation and successful return to the community.
- Conducts background checks for residents’ visitors (collateral contacts), conducts tours (e.g. Court ordered, judges, legislators, police trainees) of the institution, which could include a detailed explanation of individual cottage/unit missions.
- Psychiatric hospital in Hampstead, New Hampshire (Adolescent/Teens/Adults)
- Travel
Patient Care Technician (BHT)
Medical City Plano
Plano, TX
04.2025 - 07.2025
- Assisting patients with daily living activities such as bathing, dressing, and eating
- Monitoring vital signs (temperature, blood pressure, pulse, respiration)
- Providing basic medical care under the supervision of nurses
- Transporting patients to appointments or procedures
- Assessment, medication administration, f/c purewick care, IV push
- ACCU administration, blood thinner administration, telemetry, central line care
- Pain management
- Oncology Adolescent/Adults - Med-Surg/Burn Unit
- Travel
Patient Care Technician
Akron Children Hospital
Akron, OH
02.2025 - 04.2025
- Assisting patients with personal hygiene, dressing, eating, ambulation, and transfers.
- Taking and recording vital signs such as temperature, pulse, blood pressure, and oxygen saturation.
- Collecting and labeling specimens for diagnostic tests.
- Recording patient admissions data, height, and weight.
- Provided emotional support and encouragement to patients and their families.
- Maintained a clean and safe environment for patients.
- Pediatrics - (ER/OR/ICU)
- Travel
Mental Health Tech (Psychiatric BHT)
Valleywide Health Medical Hospital under Aya Healthcare
Phoenix, AZ
02.2024 - 02.2025
- Provides direct care to patients with mental illnesses, brain diseases, or developmental or emotional disabilities
- Observe and record patient behavior, listen to concerns, administer medication, monitor vital signs, help with daily tasks, serve meals, help keep the facility clean, accompany patients on field trips.
- Maryvale, Desert Vista, Behavioral Health Annex
- Travel
Behavioral Health Counselor
Arizona Center For Change
Mesa, AZ
01.2023 - 02.2024
- Conduct Dialectical Behavior Therapy (DBT) groups and individual sessions for adults and adolescents
- Complete timely documentation of services
- Collaborate with other professionals in a DBT consultation meeting
- Case management and phone coaching as needed
- Conduct assessments or screenings with clients to evaluate the nature of their presenting problems in order to determine their needs and develop appropriate treatment plan goals
- Develop and provide individual treatment plans; monitor, evaluate and document clients’ progress.
- Prepare intake documentation, progress notes, case management, communications and other documentation regarding clients in accordance with established standards of practice
- Implement standardized assessment tools to monitor progress in treatment
- Treat clients for trauma along with DBT
- Provide evidence based trauma services to youth and adults
Patient Access Supervisor
Abrazo Hospital West Campus
Goodyear, AZ
01.2022 - 01.2023
- Provide daily support/mentoring/training to new hires as well as existing Patient Access staff. Assistance in managing escalated issues as needed.
- I assist in preparation for both short and long range planning recommendations for all Registration Process areas including: Admitting, Centralized Scheduling, Emergency Department and any on or off site clinics.
- I maintain positive customer service at all times, assisting staff in resolving issues. I enforce departmental policies, practices, procedures and work rules in accordance with approved department and hospital policies and assists in the development and implementation of new policies according to hospital and corporate guidelines. I am responsible for the monitoring of daily activity and completion of performance and metric reports such as financial clearance reports; also can perform special projects and reporting when assigned. I perform all Patient Access functions as needed. I act as part of the management team to ensure that the group is meeting all operational goals.
Business Development Coordinator
TestNOW (Embry Women’s Health)
Mesa, AZ
09.2020 - 01.2022
- Public Relations and business development
Patient Intake Administration
TestNOW (Embry Women’s Health)
Mesa, AZ
06.2020 - 09.2020
- Patient intake, Billing Insurance through Athenahealth, COVID processing
Behavioral Health Tech
Maryvale Medical Center
Phoenix, AZ
05.2017 - 06.2020
- Assist with daily living activities such as bathing, dressing, toileting, feeding, and mobility.
- Measure and record vital signs like temperature, pulse, and blood pressure.
- Help move patients between rooms, to and from diagnostic tests, or to other departments.
- Maintain a clean and organized environment, ensure proper sanitation, and respond to emergency situations.
- Observe and report any changes in a patient’s condition, including changes in vital signs, pain levels, or mental state.
- Assist with hooking patients up to medical devices or transporting equipment.
- PCAs document patient observations and care provided, as required by the facility.
Behavioral Health Technician
Arizona Youth & Family Services
Phoenix, AZ
10.2015 - 04.2017
- Achieved provide home-based crisis management, one-to-one behavior coaching, parent support, and psycho-educational programs
- Arizona Youth & Family Services, Inc. (AYFS) is a non-profit community mental health agency serving children, adolescents, and families in Phoenix and surrounding areas.
Office Assistant
Nickes Medical Supply
El Paso, TX
08.2011 - 06.2014
- This position required computer programming, filing paperwork, new intake applications, media relations, engagement within the community, and some visits to local hospitals.
- Insurance management, Billing Medical Insurance
- Customer service-focused operations.
- Mail out invoices daily, organize and track purchase orders, assist with processing payments, handle delivery queries, liaise with customers and suppliers, create and maintain customer databases
- Prepare correspondence, memos and quotes, send out email marketing campaigns, receive and assist customers and visitors, assist with the organization of promotions and events.
- Durable Medical Equipment (DME) Center
Education
Nursing Science
Chamberlain University
Phoenix06-2027
Bachelors - Criminal Justice
University Texas at El Paso
El Paso, TX01-2016
Bachelors - Public Relations Organization Corporate Communications
University Texas at El Paso
El Paso, TX01-2014
Skills
- Communications - Team building, Human Relations, Public Relations, Development skills, Office Administration, Customer Service (6 ½ years), WMP 45, Emergency Dispatch (1 year), Insurance Claims Investigator (1 year)
- Insurance Eligibility - United Health, Kaiser Foundation, Anthem, Humana, HCSC, Cigna Health, Medicare/Medicaid, Arizona Health Care Cost Containment System (AHCCCS) - Healthcare – Administration, Billing, EMR (Cerner, Epic)
- Collaboration with professionals
- Functional communication training
- Social skills development
- Applied behavior analysis
- HIPAA requirements
- Clinical documentation
- Computers Organizations / Technology extensive / Social Media interactions via Facebook, Twitter, Instagram, YouTube
- Microsoft Office (10 years), ADP (8 year) Microsoft Word (7 years), Microsoft Excel (8 year), Microsoft Access (10 years), Adobe PDF (3 years), Microsoft PowerPoint (9 years), Google Analytics (9 years), Acrobat (6 years), Coaching (8 years), Community Relations (4 years), Data Entry (9 years), Sales (6 year)
- Clinical - Behavioral Health Technician, Youth Counselor (locked down facilities), PCT (Meg-Surg, ER, ICU), MHT, Patient Intake, Applied Behavioral Analysis Services: In-Home ABA Services, In-Clinic ABA Services, Medical Office Assistant, DDD, DCS, HCBS, Case Management
Certification
- First Aid and CPR - Current
- CPCT Certified
- Crisis Safety & Prevention Certified - Current
- Arizona State Drivers licenses/AZ State ID – Current
- RBT Certified - Current
- ABA Certified - Current
- BLS - Current
- Level One Fingerprint Clearance Card -Current
- Suicide Prevention Aid - Current
Timeline
YOUTH COUNSELOR III (BHT)
08.2025 - Current
Patient Care Technician (BHT)
Medical City Plano
04.2025 - 07.2025
Patient Care Technician
Akron Children Hospital
02.2025 - 04.2025
Mental Health Tech (Psychiatric BHT)
Valleywide Health Medical Hospital under Aya Healthcare
02.2024 - 02.2025
Behavioral Health Counselor
Arizona Center For Change
01.2023 - 02.2024
Patient Access Supervisor
Abrazo Hospital West Campus
01.2022 - 01.2023
Business Development Coordinator
TestNOW (Embry Women’s Health)
09.2020 - 01.2022
Patient Intake Administration
TestNOW (Embry Women’s Health)
06.2020 - 09.2020
Behavioral Health Tech
Maryvale Medical Center
05.2017 - 06.2020
Behavioral Health Technician
Arizona Youth & Family Services
10.2015 - 04.2017
Office Assistant
Nickes Medical Supply
08.2011 - 06.2014
ABA Therapist
- Current
Bachelors - Criminal Justice
University Texas at El Paso
Bachelors - Public Relations Organization Corporate Communications
University Texas at El Paso
Nursing Science
Chamberlain University