Doris Phillips
Phoenix
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment. Contributes proactive approach to problem-solving and conflict resolution, combined with ability to quickly grasp new concepts and procedures. Ready to use and develop communication and organizational skills in your Supervisor position.
Overview
24
24
years of professional experience
Work History
Palazzo Supervisor
Palazzo Senior Living/Apartment
11.2014 - Current
- Improved tenant satisfaction by promptly addressing maintenance requests and concerns.
- Complied with safety and OSHA regulations.
- Responded to customer complaints and requests.
- Stayed up-to-date on local housing laws and regulations, ensuring compliance throughout the community''s operations.
- Oversaw emergency procedures and protocols, ensuring the safety of all residents in the event of an incident.
- Assisted in training of new hires within company policies guidelines increasing overall productivity of the team.
Daycare Teacher
Nana's Daycare and Preschool
05.2011 - 11.2014
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child's progress and needs.
- Gathered materials and resources to prepare for lessons and activities.
Preschool Teacher
Phoenix Preparatory Preschool & Child Care
01.2001 - 05.2011
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Boosted children's social development by promoting positive interactions among peers through group activities and collaborative projects.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Established positive communication with parents in daily conversation and formal conferences.
Education
High School Diploma -
Alhambra High School
3839 W Camelback Rd, Phoenix, AZ 8501905-1983
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Strategic planning
- Team building
- Process monitoring and improvement
Timeline
Palazzo Supervisor
Palazzo Senior Living/Apartment
11.2014 - Current
Daycare Teacher
Nana's Daycare and Preschool
05.2011 - 11.2014
Preschool Teacher
Phoenix Preparatory Preschool & Child Care
01.2001 - 05.2011
High School Diploma -
Alhambra High School
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