DOUGLAS STARK
Senior Sales Director
Tucson,AZ
Summary
Results-driven professional with extensive experience in developing and managing channel strategies that maximize partner potential. Proven ability to leverage strong relationship-building skills to cultivate productive partnerships, driving mutual growth and success. Demonstrated history of implementing effective sales initiatives and optimizing channel performance to consistently meet and exceed business objectives. Committed to fostering collaboration and innovation within teams to achieve strategic goals.
Overview
31
31
years of professional experience
Work History
US VAR Channel Manager
ABB Inc.
Tucson, AZ
05.2024 - Current
- Rebuilding flow market for Power Protection Products (UPS, PDU, STS) across United States managing (5) direct sales and 50+ clients.
- Streamlined communication between internal teams and channel partners, improving overall efficiency in the sales process.
- Developed and executed strategic plans for channel sales growth and expansion into new markets.
- Conducted regular performance reviews of channel partners to identify areas of improvement and growth potential.
- Increased volume from $7M in 2024 to $17M in 2025 via increased touches, addition of new clients and improved factory performance.
Senior Services Sales Director
ABB Inc
Tucson, AZ
03.2019 - 05.2024
- Sold services including maintenance, upgrades/retrofits and service agreements on low voltage and medium voltage switchgear, UPS, PDU, ATS, STS and Transformer products
- Managed 15 territory sales managers and application engineers over 4 years
- Leverage 20 Sales representatives and 10 distributors for channel into markets, generating a value of $5M per year
- Developed Industrial service business in region such as key account development, implementing rep strategy and regular customer visits, with $75 - $100M annual sales
- Created services strategy for 12 sales managers to support local/regional needs, with emphasis on heavy power users: Utility, Datacenters, Hospitals, Mining
- Drove modernization, long term service agreements at 10 accounts through maintained uptime, upgraded power distribution components based upon lifecycle, and maintenance plan creation by equipment age
Senior Services Director
General Electric/ABB Inc
Tucson, AZ
10.2010 - 03.2019
- Managed 5 repair service centers in Western US and Canada, with budgets ranging from $10M to $20M per service center. This improved execution to support Utility and Mining customer base
- Managed 7 field service districts in Western and Southern US and 1 field district in Mexico including 220 field engineers and managers
- Managed for 8 districts across US and Mexico over 9 years, including HSE, Cost management, budget development and performance management
- Developed Industrial service business in region, over 2019, with $120M annual sales budget which includes order generation, execution, and profitability
- Over the last years, aligned strategy to support datacenter market by obtaining key talent, realigning operation to customer needs and obtaining approval from HQ to pursue
Service Plant Manager
General Electric
Tucson, AZ
09.2007 - 10.2010
- Managed 35 direct reports over 3 years, consisting of salaried and hourly employees including performance reviews, developing talent and maintaining union relations
- Improved skills of union members to reduce cycle time and increase bandwidth of newer employees for rotors, transformers and switchgear
- Developed Industrial repair business in region with $10M annual sales budget which includes order generation, execution and profitability
- Implemented Six Sigma Lean Manufacturing principles creating $500k of productivity over 1 year
- Implemented $2MM of upgrades in facility over 3 years of time
Plant Manager
Rea Magnet Wire
Las Cruces, NM
01.2007 - 08.2007
- Managed $30M manufacturing facility consisting of 15 salaried and 70 hourly employees including performance reviews, implementing cross-trainings to ensure uptime and employee retention
- Responsible for daily execution and profitability in production of magnet wire running 24 hours/day 7 days per week
Service Plant Manager
General Electric
Dallas, TX
12.2004 - 01.2007
- Managed 60 direct reports consisting of salaried and hourly employees including performance reviews, developing talent, and maintaining union relations
- Developed power generation business in region with $20M sales budget which includes order generation, execution, and profitability
- Implemented Six Sigma Lean Manufacturing principles in one business segment increasing sales +100% year over year (8.5M to $2.5M) and reducing cost by 5%
Mechanical Services Specialist
General Electric
Tucson, AZ
08.2002 - 12.2004
- Managed mechanical and off-highway vehicle repair business with annual sales of $4.5M and a team of (8) hourly employees
- Increased sales from $1.5M to $4.5M over two years by process improvements and improved customer service
- Created customer quotations, initiated, and executed orders in repair facility and invoiced to customers
NPI Leader/Six Sigma Black Belt
General Electric
Fort Wayne, Indiana
05.2000 - 08.2002
- Led largest NPI (New Product Introduction) project in business with $12M budget and $10M investment in new facility in Monterrey, Mexico
- Led a team of (20) engineers in the development of a new motor product line including the design, testing, marketing, and production in new facility in Monterrey, Mexico
- Trained new engineers and employees in the process of motor manufacturing at site in Monterrey, Mexico
Mechanical Design Leader
General Electric
Fort Wayne, IN
05.1999 - 05.2000
- Led mechanical design of new NEMA motor product line from 30 to 300 horsepower with a team of engineers in US, Mexico, and China
- Received NPI Managers award for excellence
Product Requisition Engineer
General Electric
Fort Wayne, IN
03.1998 - 05.1999
- Designed electrical windings and mechanical systems for AC motor product line in 30 to 1500 horsepower range
- Implemented (2) Six Sigma Projects with annual savings of $50K
Design Engineer
Shuttleworth Inc
Huntington, IN
05.1995 - 03.1998
- Designed conveyor systems for electronics industry including BOM and drawing generation
- Traveled throughout the United States and on overseas assignments to support customer relationships and product service
Education
Experienced Services Leadership Program -
GE Crotonville
Ossining, NY03.2017
New Manager Development Course -
GE Crotonville
Ossining, NY01.2005
Managerial Skills Development Course -
GE Crotonville
Atlanta, GA01.2000
B.S. - Mechanical Engineering
Purdue University
West Lafayette, IN05.1995
Skills
SFDC
MS Excel
Mechanical Design
Affiliations
AFCOM - Pima County Education Director
Timeline
US VAR Channel Manager
ABB Inc.
05.2024 - Current
Senior Services Sales Director
ABB Inc
03.2019 - 05.2024
Senior Services Director
General Electric/ABB Inc
10.2010 - 03.2019
Service Plant Manager
General Electric
09.2007 - 10.2010
Plant Manager
Rea Magnet Wire
01.2007 - 08.2007
Service Plant Manager
General Electric
12.2004 - 01.2007
Mechanical Services Specialist
General Electric
08.2002 - 12.2004
NPI Leader/Six Sigma Black Belt
General Electric
05.2000 - 08.2002
Mechanical Design Leader
General Electric
05.1999 - 05.2000
Product Requisition Engineer
General Electric
03.1998 - 05.1999
Design Engineer
Shuttleworth Inc
05.1995 - 03.1998
Experienced Services Leadership Program -
GE Crotonville
New Manager Development Course -
GE Crotonville
Managerial Skills Development Course -
GE Crotonville
B.S. - Mechanical Engineering
Purdue University
STRENGTHS
- Service Market Sold services including maintenance, upgrades/retrofits and service agreements on low voltage and medium voltage switchgear, UPS, PDU, ATS, STS and Xfmr products
- Service Strategy Created services strategy for 12 sales managers to support local/regional needs, with emphasis on heavy power users: Utility, Datacenters, Hospitals, Mining
- Process & Budget Management Managed 5 repair service centers in Western US and Canada, with budgets ranging from $10M to $20M per service center. This improved execution to support Utility and Mining customer base
- Business Growth Leverage 20 Sales representatives and 10 distributors for channel into markets, generating a value of $5M per year