JASMINE ELIA
Scottsdale
Summary
Problem-solving Clinical Director, Nurse Executive and Board-Certified Psychiatric-Mental Health Nurse Practitioner with over a decade of progressive leadership experience. Expert in driving organizational excellence, managing interdisciplinary teams, and implementing high-reliability systems to improve clinical quality, operational efficiency, and patient outcomes. Proven ability to expand service lines, optimize telehealth operations, enhance workforce engagement, and lead complex behavioral health programs. Recognized for strategic vision, data-driven decision-making, and the ability to build strong, collaborative, and high-performing teams.
Overview
10
10
years of professional experience
6
6
Certificate
Work History
Clinical Director & Psychiatric Nurse Practitioner
Elia Wellness Services PLLC
01.2021 - Current
- Provide executive oversight for all clinical operations, directing multidisciplinary care teams in a culturally inclusive mental health practice.
- Expanded multiple service lines—including tele-psychiatry and women’s health—achieving a 30% increase in patient access and volume.
- Improved operational efficiency and reduced overhead costs by 15% through policy development, workflow enhancement, and system redesign.
- Strengthened clinical quality and regulatory compliance through the development of evidence-based protocols and performance dashboards.
- Lead staff recruitment, clinical onboarding, competency evaluation, and leadership coaching to build a high-performing team culture.
- Cultivate payer and community partnerships to support revenue growth and long-term sustainability.
Clinical Team Lead & Psychiatric Nurse Practitioner
Smokey Point Behavioral Hospital
01.2021 - 01.2023
- Directed clinical operations for a 35+ bed Women’s Unit, supporting acute inpatient behavioral health services.
- Reduced inpatient safety incidents by 20% by implementing standardized safety protocols and strengthening accountability culture.
- Partnered with interdisciplinary teams—social work, therapy, pharmacy—to ensure cohesive, patient-centered care delivery.
- Supervised RNs and LPNs through crisis management, care coordination, training, and performance feedback.
Lead Telehealth Clinician & Psychiatric Nurse Practitioner
DONE/Mindful
01.2021 - 01.2023
- Oversaw telehealth clinical operations, improving visit completion rates by 15% through workflow optimization and team coaching.
- Developed best-practice telepsychiatry protocols and digital processes to support service reliability and patient engagement.
- Provided evidence-based diagnostic evaluation, medication management, and supportive therapies for adult ADHD and comorbid conditions.
- Established an appropriate course of treatment and implemented interventions.
- Applied effective time management techniques to meet tight deadlines.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Skilled at working independently and collaboratively in a team environment.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Diagnosed and treated patients suffering from chronic conditions.
- Established an appropriate course of treatment and implemented interventions.
Nurse Manager
Inpatient Hospital Health Systems
01.2015 - 01.2021
- Delivered patient care across psychiatry, urology, gynecologic oncology, and neurology.
- Managed nurses and nursing activities in a 400+-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Servant leadership by working overtime as a floor nurse to maintain clinical proficiency.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses to earn time off.
- Evaluated the skills of nursing personnel and verified staff certifications for validity.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Developed and implemented quality improvement initiatives to provide the best possible patient care and identify and address areas of concern.
- Facilitated therapeutic communication, conflict resolution, and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Led teams in driving successful patient outcomes by prioritizing the standard of care and best practices.
Education
Doctor of Nursing Practice - Nursing Practice
Chatham University
Pittsburgh, PA 12-2024
Master of Science - PMHNP
Walden University
Minneapolis, MN03-2021
Bachelor of Science - Nursing
University of Western Ontario
London, Ontario, Canada02-2015
Skills
- EMR: EPIC, AdvancedMD, TherapyNotes, Cerner
- Platforms: Google Workspace, Microsoft Office Suite
- Data Analysis Tools & Reporting Dashboards
- Performance improvement
- Clinical leadership
- Clinical research
- Patient records administration
- Quality improvement
- Effective communication
- Interdisciplinary collaboration
Certification
- NEA-BC
- ADHD-CCSP
- ASD-CS
- Certified Legal Nurse Consultant
- Mental Health and Nutrition Specialist
- Women’s Health Specialist
- Certified Mindfulness Meditation Teacher
- APRN: WA, OR, AZ
Timeline
Clinical Director & Psychiatric Nurse Practitioner
Elia Wellness Services PLLC
01.2021 - Current
Clinical Team Lead & Psychiatric Nurse Practitioner
Smokey Point Behavioral Hospital
01.2021 - 01.2023
Lead Telehealth Clinician & Psychiatric Nurse Practitioner
DONE/Mindful
01.2021 - 01.2023
Nurse Manager
Inpatient Hospital Health Systems
01.2015 - 01.2021
Doctor of Nursing Practice - Nursing Practice
Chatham University
Master of Science - PMHNP
Walden University
Bachelor of Science - Nursing
University of Western Ontario