Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dragana Nisevic

Peoria

Summary

Proven to excel in high-pressure environments, I leveraged strong multitasking abilities and exceptional customer service skills at Bluestar to enhance guest experiences. Collaboratively working as a team player, I efficiently managed tasks and inquiries, significantly improving seating efficiency and service delivery without compromising quality. My reliability and adept use of POS systems underscore my comprehensive skill set.

Overview

12
12
years of professional experience

Work History

Bartender

Bluestar
07.2019 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Server

Bluestar
06.2017 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server Assistant

Bluestar
11.2012 - Current
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.

Restaurant Hostess

Bluestar
11.2012 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Bachelor Of Nursing - Nursing

Arizona State University
Tempe, AZ

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Languages

Croatian
Native or Bilingual
Serbian
Native or Bilingual

Timeline

Bartender

Bluestar
07.2019 - Current

Server

Bluestar
06.2017 - Current

Server Assistant

Bluestar
11.2012 - Current

Restaurant Hostess

Bluestar
11.2012 - Current

Bachelor Of Nursing - Nursing

Arizona State University

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Dragana Nisevic