DRAKE LEWIS
Mesa
Summary
Dynamic professional specializing in employee development and customer satisfaction, with proven skills in cash handling and relationship management. Committed to enhancing team performance and achieving operational excellence.
Overview
6
6
years of professional experience
Work History
Shift Leader
Walgreens
Mesa
01.2025 - 06.2026
- Trained new employees on customer service standards and operational procedures.
- Coordinated inventory management and stock replenishment to support efficient sales operations.
- Handled customer inquiries and resolved issues to improve shopping experience.
- Verified cash drawer accuracy during opening and closing shifts.
- Maintained a clean and organized store environment for customers.
- Delivered exceptional customer service while upholding a positive attitude throughout the shift.
- Ensured compliance with company standards and operational requirements.
Pharmacy Technician Trainee
Walgreen's Pharmacy
Mesa
09.2022 - 06.2026
- Assisted pharmacists in preparing and dispensing medications to patients efficiently.
- Maintained inventory levels and restocked shelves to ensure availability.
- Provided excellent customer service by promptly addressing patient inquiries.
- Supported team members with daily operational tasks during peak periods.
- Filled prescriptions accurately by counting pills and labeling bottles.
- Executed cashier duties, including processing payments and issuing receipts.
- Ensured cleanliness and organization of pharmacy shelving and work areas.
- Entered prescription data into system while filling daily medication orders.
Cart Attendant
Walmart
Mesa
03.2020 - 08.2020
- Collected and organized shopping carts from parking lot and store entrance for customer accessibility.
- Assisted customers in locating carts during peak shopping hours to improve efficiency.
- Provided friendly assistance with loading purchased items into customer vehicles.
- Gathered carts from both parking lot and store interior to ensure availability.
Education
High School Diploma -
Desert Ridge High School
Mesa, AZ05-2022
Skills
- Employee training and development
- Inventory management
- Cash handling
- Customer service excellence
- Compliance adherence
- Relationship management
Timeline
Shift Leader
Walgreens
01.2025 - 06.2026
Pharmacy Technician Trainee
Walgreen's Pharmacy
09.2022 - 06.2026
Cart Attendant
Walmart
03.2020 - 08.2020
High School Diploma -
Desert Ridge High School