Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dulce Milagros Campos

Phoenix,AZ

Summary

Compassionate and detail oriented Medical Assistant with clinical training in patient care. Dedicated to providing high-quality support to healthcare teams. Achieved optimal patient flow in past work experience by expertly managing appointment scheduling and ensuring HIPAA compliance through electronic health record systems. Enhanced patient satisfaction through effective communication and customer service. Demonstrated quick learning abilities and contributed positively to team dynamics.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Scheduler III

SimonMed Imaging MSO, LLC
Phoenix, AZ
02.2025 - 09.2025
  • Scheduling patients for medical imaging appointments, would use electronic health record systems and providing amazing customer service. I would also do insurance verification, and efficiently coordinate with patients, physicians, and staff to optimize patient flow. It was more of a fast pass flow due to high volume in calls.

Call Center Representative

Yellow cab
Phoenix, AZ
04.2024 - 01.2025
  • Handel large call volumes and learn great communication skills as well as working with medical insurance and medical patients. I would follow HIPPA and I worked for long periods of time on a computer. I would schedule a medical patients form of transportation depending on capability.

Warehouse Associate

Conair
Glendale, AZ
12.2023 - 03.2024
  • While working for this company I gained more experience in the logistics industry. I started off in pick/packing and began to be crossed trained into other departments once I became one of the top pickers. It was a fast pass environment with long hours on your feet and working with headsets and scanning equipment.

Teacher Assistant

Southwest Human Development
Phoenix, AZ
08.2022 - 11.2023

Assisted children of various age groups, primarily focusing on younger kids. Supported diaper changing and facilitated potty training activities.

Customer Returns Processor

Amazon
Glendale, AZ
06.2020 - 08.2022
  • Evaluated items making sure there was no damage to the item or the packaging. If the item was in perfect condition I would process the item by marking down the item value to be resold. This process was done with boxes weighing between 1 to 45lbs. Constantly walking and up on feet for 10 hr shifts, It was a great work out.

Education

High School Diploma - Medical Assistant With Phlebotomy

Arizona College
Glendale, AZ
07.2026

High school diploma or GED -

Apollo High School
Glendale, AZ
05.2020

Skills

  • Vital signs assessment, Phlebotomy, EKG, Urinalysis, injection administration, specimen collection, Infection Control, Medical Sterilization
  • Customer service, Microsoft SharePoint & Office, Detail oriented, Insurance verification, Data entry, Computer Networking, Leadership, Records management, ICD-10, EHR systems

Certification

  • Food Handler Certification
  • CPR Certification
  • Driver's License
  • First Aid Certification

Languages

Spanish

Timeline

Scheduler III

SimonMed Imaging MSO, LLC
02.2025 - 09.2025

Call Center Representative

Yellow cab
04.2024 - 01.2025

Warehouse Associate

Conair
12.2023 - 03.2024

Teacher Assistant

Southwest Human Development
08.2022 - 11.2023

Customer Returns Processor

Amazon
06.2020 - 08.2022

High School Diploma - Medical Assistant With Phlebotomy

Arizona College

High school diploma or GED -

Apollo High School
Dulce Milagros Campos