Dulce Ivonne Piña Bravo
Tucson
Summary
Dynamic dental professional with a strong background in team leadership and operational management. Known for implementing effective processes that drive patient satisfaction and improve office functionality, ready to contribute to a thriving dental practice.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental office owner and general dentist
Harmony Odontologia Estetica Integral
Ciudad juarez
05.2024 - Current
- Established Harmony Odontología Estética Integral, leading all operational aspects of the practice.
- Implemented effective processes to enhance office functionality, inventory management, and prepared and drafted essential documentation to support patient care and clinical procedures.
- Delivered comprehensive primary care services and provided oral education to patients.
- Promoted business on social media platforms, and created marketing campaigns to maximize brand identity and attract new customers.
- Improved dental procedures and participated in continuing education in general dentistry to enhance service quality, clinical efficiency, and competitiveness.
- Implementation of orofacial aesthetic treatments to enhance facial harmony, and support comprehensive case completion.
- Clinical photography
Dental Office Manager and General Dentistry
Dental del Norte
Ciudad Juarez
12.2022 - 05.2024
- Executed administrative and inventory tasks to ensure the smooth operational flow of the dental practice.
- Managed patient insurance inquiries and documentation for efficiency.
- Organized patient appointments while maintaining accurate medical and financial records.
- Provided primary care and applied treatments supported by scientific articles, offering conservative alternatives to invasive procedures.
- Developed patient communication strategies to enhance engagement and satisfaction.
- Primary attention to child and elderly patients
Associate General Dentist
Apple Dental
Ciudad Juarez
08.2022 - 12.2022
- Developed diagnostic protocols for appropriate referrals to dental specialties for international patients.
- Implemented corrective treatments utilizing specialized dental equipment.
- Educated patients on effective oral hygiene practices and preventive care strategies.
- Resolved patient inquiries and concerns with professionalism and empathy.
- Oversaw care management for elderly patients with systemic health issues.
Dental Office Manager and general dentist
CEO
Ciudad Juarez
06.2020 - 08.2022
- Managed daily operations, administrative tasks, financial transactions and team coordination to facilitate the proper functioning of the dental practice, as well as the practice of primary patient care.
- Assisted orthodontic treatments and providing relevant education about them.
- Provided preventive, restorative, and cosmetic dentistry services, including fillings, crowns, bridges, root canals, whitening, extractions, and implants.
- Trained new dental assistants to uphold practice standards and improve team performance.
- Implemented electronic health record systems for streamlined patient documentation.
- Developed and executed biosecurity protocols during COVID-19 to maintain safety standards.
- Provided ongoing education in general dentistry to ensure best practices.
Dental Assistant
Dental del norte
Ciudad Juarez
07.2019 - 11.2020
- Played essential role in delivering patient care for general dentistry through optimization of dental procedures, overseeing office management, and supporting appropriate patient treatment
- Sterilized and organized dental instruments and equipment efficiently.
- Maintained a clean and safe work environment in compliance with health regulations during Covid-19
- Took digital X-rays of teeth using radiographic equipment.
Dental Assistant
The Tooth Company
Ciudad Juarez
04.2019 - 07.2019
- Supported endodontists in executing precise dental treatments with advanced tools.
- Scheduled and coordinated daily agendas to ensure efficient workflow.
- Assisted in patient preparation for dental procedures and examinations.
- Sterilized instruments, sanitized equipment, cleaned treatment rooms, and restocked supplies.
Dental Assistant
Dental Spa
Ciudad Juarez
08.2018 - 11.2018
- Coordinated effective teamwork to maintain the seamless functioning of the dental practice, overseeing administrative tasks, patient reception, and inventory management.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
Dental Assistant
Dental del Parque
Ciudad Juarez
05.2018 - 07.2018
- Collaborated with a general dentist to ensure effective patient care for adults and children.
- Assisted in patient preparation for dental procedures and examinations.
- Supported the dentist during procedures by anticipating needs and providing instruments.
Education
Armonizacion Orofacial - Armonizacion Orofacial
Dentox
Ciudad Juarez01-2021
Bachelor of Science - Cirujano Dentista
Universidad Autonoma De Ciudad Juarez
Ciudad Juarez07-2020
Diploma - Financial Education
CONDUCEF
MÉXICO 12.2022 - 12.2022
Skills
- Patient care and education
- Problem solving and process optimization
- Practice management
- Team leadership
- Infection prevention and biosecurity
- Customer relationship management
- Clinical documentation
- Business administration
- Team training and skill development
- Bilingual communication
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
- Certification in Botulinum Toxin and Hyaluronic Acid in Dentistry
- Composite resin handling and stratification course by brilliant everglow
- Certification in "Workshop Perio Lucrativa Sin Complicaciones", Periodontics
- Invisible restorations with composite resin, actualization
- Participation in scientific session: Prosthetic rehabilitation in oncology patients - ADM
- Nutrition Technician
- CPR-certified (Cardiopulmonary Resuscitation)
Accomplishments
- Actively contributed to the organization and delivery of the XVII International Congress hosted by the Mexican Academy of Operative Dentistry and Biomaterials (2025, Ciudad Juarez, Chihuahua).
- Awarded first place in the Composite Resin Handling and Stratification Course by Brilliant Everglow
Timeline
Dental office owner and general dentist
Harmony Odontologia Estetica Integral
05.2024 - Current
Dental Office Manager and General Dentistry
Dental del Norte
12.2022 - 05.2024
Diploma - Financial Education
CONDUCEF
12.2022 - 12.2022
Associate General Dentist
Apple Dental
08.2022 - 12.2022
Dental Office Manager and general dentist
CEO
06.2020 - 08.2022
Dental Assistant
Dental del norte
07.2019 - 11.2020
Dental Assistant
The Tooth Company
04.2019 - 07.2019
Dental Assistant
Dental Spa
08.2018 - 11.2018
Dental Assistant
Dental del Parque
05.2018 - 07.2018
Armonizacion Orofacial - Armonizacion Orofacial
Dentox
Bachelor of Science - Cirujano Dentista
Universidad Autonoma De Ciudad Juarez
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