Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dung Pham

Chandler

Summary

Dedicated Sales Associate skilled in inventory management, training, and customer service. Achieved sales objectives and fostered repeat business through effective product promotion and customer engagement. Experienced in setting up displays, restocking shelves, and providing knowledgeable assistance to enhance customer loyalty.

Overview

7
7
years of professional experience

Work History

Server

Sizzle Korean BBQ
Scottsdale
09.2021 - 10.2025
  • Grilled fresh meat tableside, creating an engaging dining experience for customers.
  • Managed guest orders, ensuring accuracy and satisfaction throughout service.
  • Collaborated with kitchen staff to streamline food preparation and delivery times.
  • Maintained cleanliness and organization of tables and dining areas.

Barista, Cashier

Izzy Bakery
Mesa
03.2019 - 12.2021
  • Described menu items and suggested products to enhance customer experience based on preferences.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Operated cash register, collected payments and provided accurate change.
  • Assisted customers with purchases, locating items, and enrolling in rewards programs to increase customer loyalty.
  • Helped customers find specific products, answered questions and offered product advice.
  • Checked temperatures of freezers, refrigerators and heating equipment.
  • Supported store manager in recruiting, interviewing, and hiring baristas to build an effective team.

Administrative Assistant

Soho Nails Spa
Scottdales
01.2020 - 03.2020
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Updated invoice data in company database, maintaining accurate customer contacts and delivery dates.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Managed inventory in supply closet, ensuring availability of necessary supplies.
  • Facilitated customer inquiries by routing communication to the relevant salon section.

Education

Bachelor of Arts - Business Administration And Communication

Arizona State University
Tempe, AZ
05.2017

Skills

  • POS system operation
  • Credit card transactions
  • Credit and cash transactions
  • Cash counting machine operations
  • Safe food handling practices
  • Customer assistance
  • Calm under pressure
  • Active listener
  • Coffee expertise

Timeline

Server

Sizzle Korean BBQ
09.2021 - 10.2025

Administrative Assistant

Soho Nails Spa
01.2020 - 03.2020

Barista, Cashier

Izzy Bakery
03.2019 - 12.2021

Bachelor of Arts - Business Administration And Communication

Arizona State University
Dung Pham