Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
pharmacy technician license
Timeline
Generic

Dunia Aysheh

Phoenix

Summary

Dynamic Pharmacy Technician Trainee at Safeway with expertise in medication processing and patient interaction. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in prescription management and insurance billing, ensuring compliance with FDA and HIPAA standards while maintaining a high level of accuracy in data entry.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician Trainee

Safeway
Phoenix
12.2023 - Current
  • Processed medication orders accurately and efficiently in a fast-paced environment.
  • Assisted pharmacists with prescription preparation and labeling tasks.
  • Communicated effectively with customers regarding their prescriptions and inquiries.
  • Assisted pharmacists in filling prescriptions, counting pills and labeling bottles.
  • Organized drugs by expiration date to ensure freshness.
  • Performed cashier duties such as accepting payments and issuing receipts.
  • Filled daily medication orders and entered prescription data into system.
  • Ordered supplies from wholesalers or manufacturers when necessary.
  • Verified insurance coverage for medications.
  • Received incoming shipments and checked accuracy of orders.

Barista

Starbucks
Phoenix
01.2023 - 12.2023
  • Prepared high-quality beverages according to company recipes and standards.
  • Provided excellent customer service and managed customer orders efficiently.
  • Maintained cleanliness and organization of the workspace throughout shifts.
  • Assisted in training new baristas on procedures and customer interaction skills.
  • Stocked supplies and ensured inventory levels met daily operational needs.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.

Stylist

maurices
Phoenix
01.2022 - 11.2022
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Updated and maintained databases with current information.

Education

Some College (No Degree) - Nursing

Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZ

Skills

  • Medication processing
  • Patient interaction
  • Prescription management
  • Customer service
  • Data entry
  • Proper labeling
  • OTC products
  • FDA and HIPAA compliance
  • Insurance billing

Certification

  • I have a pharmacy technician trainee license
  • I also have my phlebotomy certificate
  • I have my CNA certified by the board of nursing
  • I'm also immunization certified and able to perform administering immunizations

Languages

Arabic
Native/ Bilingual
english
Native/ Bilingual

pharmacy technician license

  • I've been waiting on getting my CPHT, because my nursing program for fall 2025 is going to be all about medication administration, and I'm waiting to get certified after I'm done with this semester to be fully prepared and ace the certification exam.

Timeline

Pharmacy Technician Trainee

Safeway
12.2023 - Current

Barista

Starbucks
01.2023 - 12.2023

Stylist

maurices
01.2022 - 11.2022

Some College (No Degree) - Nursing

Maricopa Community Colleges, Paradise Valley Community College

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Dunia Aysheh