Dustin Cywinski
Mesa
Summary
Developed skills in automotive reconditioning environment, seeking to transition into new field. Demonstrates proficiency in process optimization and team leadership, ensuring high operational standards. Focused on leveraging these transferable skills to drive efficiency and excellence in new professional setting.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
9
9
years of professional experience
Work History
Intake Specialist
Bill Luke
08.2023 - Current
- Inspected new vehicle inventory for compliance with company standards.
- Evaluated new vehicle conditions to establish required reconditioning.
- Inspected used cars to assess their condition and determine purchase eligibility.
- Conducted thorough inspections of used cars to decide on potential purchases.
- Reviewed market value of potential new and used cars to ensure accurate pricing.
- Inspected unit cleanliness and quality to ensure readiness for front-line use.
- Maintained high company standards to ensure consistent service quality.
- Ensured customer satisfaction, fostering repeat business.
- Assessed mechanical condition of used cars to ensure quality standards.
Reconditioning Manager
AutoSavvy Motors
04.2019 - 08.2023
- Conducted regular safety audits, ensuring compliance with OSHA regulations and creating a safe working environment for all employees.
- Analyzed performance metrics, identifying areas for improvement in both processes and team member productivity.
- Developed training programs for new hires, ensuring they were equipped with necessary skills to succeed in their roles as Reconditioning Technicians.
- Reduced costs for the company by negotiating better rates with vendors and suppliers.
- Collaborated with ASE technicians to ensure efficient reconditioning processes.
- Assessed aged inventory to determine necessary reconditioning actions.
- Collaborated with customers post-sale to ensure satisfaction and address any concerns.
- Directed the service department, maintaining operational excellence and customer satisfaction.
Service Advisor
AutoSource Motors
04.2019 - 02.2023
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Location Manager
Hertz Car Rental
04.2016 - 03.2019
- Supervised and coordinated staff responsible for vehicle cleaning.
- Supervised rental operations, ensuring customer satisfaction and efficient service.
- Drove improvements in customer satisfaction.
- Formed and managed a dedicated team to drive location success.
- Oversaw the management of a fleet comprising over 1,000 units.
- Organized advance bookings to streamline operations and enhance customer satisfaction.
- Oversaw logistics operations and managed fleet to ensure timely and efficient delivery.
- Resolved location-related issues swiftly through effective problem-solving skills, minimizing delays in production schedules.
Education
Associate of Arts - Diesel Mechanics
Central Arizona College
Coolidge, AZ05-2018
No Degree - Welding
East Valley Institute of Technology
Mesa, AZ06-2016
High School Diploma -
Basha High School
Chandler, AZ05-2016
Skills
- Data entry
- Intake assessment
- Critical thinking skills
- Industry networking
- Problem-solving
- Customer relations
- Workload planning
- Team supervision
- Sales development
- Vehicle assessment
- Vehicle inspections
- Issue diagnosis
- Time management
- Attention to detail
- Excellent communication
Timeline
Intake Specialist
Bill Luke
08.2023 - Current
Reconditioning Manager
AutoSavvy Motors
04.2019 - 08.2023
Service Advisor
AutoSource Motors
04.2019 - 02.2023
Location Manager
Hertz Car Rental
04.2016 - 03.2019
Associate of Arts - Diesel Mechanics
Central Arizona College
No Degree - Welding
East Valley Institute of Technology
High School Diploma -
Basha High School
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